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About the Role

As a Programme Manager, you will lead large and strategically significant projects across different teams and departments developing our digital customer-facing applications, internal business systems as well as crucial governance, risk and compliance programmes of work. You will be coordinating cross-functional teams, managing resources, and driving initiatives that align with and support our organisational objectives. You will work with key stakeholders across all parts of the business to understand their requirements and ensure your projects and programmes deliver solutions that meet their needs and you will oversee projects and programmes that are instrumental in transforming how Springer Nature operates, leveraging technology to enhance efficiency and deliver tangible business benefit.

Responsibilities

Start-up, shape, lead and deliver Springer Nature Technology programmes and projects within the agreed time, budget and quality constraints
Define, document and track programme/project objectives, scope, success criteria, and deliverables.
Identify, assess, and manage programme risks and issues, implementing mitigation strategies as needed
Allocate resources effectively to ensure the successful delivery of programme objectives
Monitor resource utilization and address capacity issues proactively
Work with product vendors, implementation partners, and internal technology teams to ensure they deliver robust specifications and solutions that meet requirements
Undertake RFI and RFP initiatives in order to select the most appropriate 3rd party solution to meet the needs of the business
Develop and maintain excellent stakeholder relationships on a global basis
Act as the primary point of contact for stakeholders, ensuring clear communication and alignment throughout the programme lifecycle
Provide regular updates and progress reports to key stakeholders
Support the business product owner, in order to ensure that all stakeholders’ needs are taken into account and correctly represented
Communicate with stakeholders, in an appropriate format, to ensure that they are provided with the required level of information for decision making, kept well informed of project progress and any potential issues
Support change management and develop communication plans, working with change and communications colleagues as required
Network with globally distributed stakeholders to keep business knowledge current and be proactive in suggesting business process improvements
Challenge the status quo within the business and be proactive in suggesting the best way forward for developing solutions to business problems
Manage people-centric change projects in the technology space with a focus on business process efficiency and commercial opportunity.

Requirements

Comprehensive experience leading and delivering technology and change projects in a global environment
Experience of managing multiple concurrent interconnected or diverse projects
Strong project lifecycle knowledge having delivered multiple projects from start to finish
Strong understanding of what is required in creating project artefacts
Strong analytical and reporting skills
Ability to work in a multi-methodology environment
Ability to create appropriate level project plans to meet the project need
Excellent stakeholder management skills with the ability to build and maintain relationships at multiple levels
Ability to present and communicate technology-led opportunities to the business
Experience facilitating teams in gathering and presenting information to clearly communicate technical context to non-technical stakeholders
Strong collaboration with multi-discipline project teams of various sizes including Developers, UX Designers, Project managers, Business Analysts, and QA
Ability to work with a sponsor to set up a piece of work, focus them on building an outcome and defining clearly requirements and constraints.
Knowledge of organizational change management techniques
Strong written, oral communication, interpersonal and presentation skills
Excellent oral and written communications skills in English language and experience interacting with both business and IT individuals at all levels of the organisation
Ability to navigate the complexities of an international corporate organisation
Proven ability as a results-focused self-starter
Sound self-organization and planning skills
Ability to be super-organised with the ability to juggle multiple priorities and switch context very quickly
Proactive rather than reactive approach to work
Experience of working with Programme Planning tools
Experience of creating roadmaps for communicating plans with stakeholders at all levels
Experience of OKR and/or Objective setting
Experience of Risk and Issue management – identifying mitigation and escalating
Proven excellence in written and spoken English
Ability to craft compelling narratives around project outcomes that resonate across audiences
Powerful storytelling skills and experience in delivering presentations to executive leadership are crucial for this role
Ability to translate complex financial and operational data to drive strategic portfolio decisions
Familiarity with PPM tools and platforms is desired but not a must
Excellent written and verbal communication skills to convey complex portfolio insights to both technical and non-technical audiences.

Skills

Programme Management
Project Management
Stakeholder Management
Change Management
Communication
Risk Management
Resource Allocation
Reporting
Business Process Improvement
Storytelling
Financial Acumen
Strategic Foresight

Location

London

Education Level

Bachelor’s or Master’s degree in Information Technology, Business, Finance, or a related field

About the Company

Springer Nature opens the doors to discovery for researchers, educators, clinicians and other professionals. Every day, around the globe, our imprints, books, journals, platforms and technology solutions reach millions of people. For over 180 years our brands and imprints have been a trusted source of knowledge to these communities and today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood and used by our communities – enabling them to improve outcomes, make progress, and benefit the generations that follow. Visit group.springernature.com and follow @SpringerNature.