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About the Role

The Senior External Communications Specialist will focus on planning and executing external communications programs to strengthen Moneris’ brand and thought leadership in the Canadian market. This role develops and delivers strategic communications for media, partners, customers, and other external audiences while providing communications counsel to stakeholders across the organization.

Responsibilities

• Support the development and execution of strategic external communications programs, including operational, pricing, partner, and corporate communications across digital and traditional channels.
• Plan, write, edit, and review communications materials for external audiences, including press releases, bylined articles, presentations, executive briefings, reports, and data-driven content.
• Provide communications counsel to stakeholders and leaders, ensuring messaging aligns with corporate strategy, brand voice, and business objectives.
• Manage media relations activities, including media inquiries, interview preparation, speaking opportunities, award submissions, and executive communications support.
• Lead multiple communications initiatives simultaneously, delivering high-quality outcomes within established timelines and scope.
• Collaborate with external agencies and vendors, including the public relations agency of record, to support communications objectives.
• Represent the External Communications team on cross-functional and enterprise-wide initiatives, providing communications expertise and strategic guidance.
• Support communications planning, reporting, and special projects as required.

Requirements

• Bachelor’s degree or college diploma in Marketing, Communications, Public Relations, Journalism, or a related field.
• Equivalent work experience may be considered in lieu of formal education.
• 3–5 years of experience in marketing and communications, including media relations experience.
• Experience measuring communications effectiveness and supporting communications planning and strategy.
• Experience developing written communications for a variety of external audiences, including media, customers, partners, and executive stakeholders.
• Experience managing communications projects and coordinating multiple initiatives with competing deadlines.
• Proven ability to build relationships and partner effectively with cross-functional stakeholders.
• Ability to communicate complex information clearly and effectively through written and verbal communications.
• Experience using Microsoft SharePoint.

Skills

• Writing
• Editing
• Media relations
• Project management
• Managing multiple priorities
• Communications counsel
• Strategic guidance
• Experience in the payments industry
• Experience writing for large language models (LLMs)
• Incorporating AI tools into communications workflows

Location

• Etobicoke

Work Type

• Hybrid

Experience Level

• 3-5 years

Education Level

• Bachelor's degree or college diploma in Marketing, Communications, Public Relations, Journalism, or a related field

Salary/Compensations

• $71,000 - $100,000

Benefits

• Comprehensive Total Rewards Program
• Performance-based bonuses
• Flexible benefits starting from day one
• Choice of a health spending account (HSA) or personal spending account (PSA)
• Retirement planning support
• Profit-sharing programs including company match
• Defined contribution pension plan
• Growth & development opportunities
• Unlimited access to Coursera
• Mentorship programs
• Internal gig marketplace
• Holistic wellness support
• Employee & Family Assistance Program
• 24/7 virtual healthcare
• Workplace wellness initiatives
• Hybrid work arrangements
• Work from Abroad program
• Paid time off programs
• Recognition and rewards
• Company-wide recognition programs
• Exclusive banking perks from RBC & BMO
• Access to great employee discounts

About the Company

• Moneris is a company that believes in empowering employees to succeed—personally and professionally.
• They offer resources, opportunities, and an inclusive environment that supports development and career growth.

Equal Opportunity

• We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.
• We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted.
• At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.