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About the Role

This position is responsible for the planning, coordination, and delivery of IT integrations for acquired companies into the Ryan technology environment, primarily supporting mergers and acquisitions (M&A). The role focuses on project management and stakeholder coordination to ensure technical requirements are met for Day 1 operational readiness. It also supports integration cutovers and technology changes through coordination with internal teams, vendors, and acquired entities.

Responsibilities

Maintain a positive work atmosphere and foster productive interactions.
Act as the primary IT liaison for staff at acquired companies before and during integration.
Serve as a liaison for back-office staff supporting acquisition and move projects.
Act as the primary point of contact for external vendors on acquisition and move projects.
Liaise with staff at Ryan office locations during office moves.
Manage and deliver multiple projects with strong time management, coordination, and leadership.
Partner with acquisition targets, acquired companies, various Ryan departments, IT, and office personnel for technical integrations and office moves.
Serve as the primary IT contact for acquired companies during technical integration.
Lead coordination with acquisition targets, acquired companies, business units, staff, vendors, and IT teams for project planning, design, and issue resolution.
Coordinate integration activities across infrastructure, applications, and information security teams.
Coordinate with vendors and internal teams to schedule integration activities and ensure timely delivery.
Support end users during integration and cutover activities.
Own and deliver the technology aspects of integration projects from discovery through stabilization.
Lead detailed discovery and needs assessment to identify business-critical systems and dependencies for Day 1 readiness.
Develop and manage project plans, including tasks, timelines, resources, and risk mitigation.
Identify gaps between acquired company environments and Ryan standards and coordinate solutions.
Proactively identify and manage risks, including unknown applications or business dependencies.
Coordinate with IT management to identify opportunities for improving integration and office move methods and procedures.
Support planning and implementation of Firm technology strategies through project delivery.
Track, monitor, and report on project progress, key milestones, and performance metrics.
Maintain project-level documentation for integration activities, systems, and configurations.
Perform other applicable duties as assigned.

Requirements

Bachelor’s degree in a relevant technology field, or equivalent experience.
3–5 years of experience managing IT or technology projects in a medium to large, multi-location environment.
Experience coordinating infrastructure, workplace, or enterprise IT initiatives across multiple stakeholders.
Experience supporting office setups, relocations, or technology integrations is preferred.
Demonstrated ability to manage multiple priorities, work under pressure, meet deadlines, and adapt in a fast-paced environment.
Strong business and technical analysis skills, with strength in requirements gathering and discovery.
Strong problem-solving skills, including identification and communication of risks and escalation items.
Excellent communication and interpersonal skills, with the ability to engage stakeholders at all levels.
Strong customer service orientation.
Excellent time management and organizational skills.
Ability to work independently and within a team environment.
Ability to communicate complex technical concepts to non-technical audiences.
Ability to collaborate with technical teams to determine appropriate solutions aligned with business needs.
Intermediate skills in Microsoft® Office products (Word, Excel, PowerPoint, Outlook).
Experience with project planning and documentation tools such as SmartSheet and Visio is preferred.
Experience with ITSM or ticketing tools (e.g., TrackIT! or similar) is beneficial.
A solid understanding of enterprise IT environments, including infrastructure, end-user computing, and systems, is required.
Valid driver’s license required.
International passport or the ability to procure one is required.
This job will not directly supervise employees but will coordinate and direct the activities of cross-functional teams and vendors at a project level.

Skills

Project Management
IT Integrations
Mergers and Acquisitions (M&A)
Discovery
Integration Planning
Stakeholder Coordination
Technical Requirements Identification
Day 1 Operational Readiness
IT Infrastructure Understanding
Cross-functional Team Coordination
Vendor Management
Business Analysis
Requirements Gathering
Risk Management
Communication
Interpersonal Skills
Customer Service
Time Management
Organizational Skills
Independent Work
Team Collaboration
Technical Concept Communication
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
SmartSheet
Visio
ITSM/Ticketing Tools (TrackIT! or similar)
Enterprise IT Environments
Infrastructure
End-User Computing
Systems Understanding

Location

Remote
Hybrid

Work Type

Hybrid

Experience Level

3-5 years of experience managing IT or technology projects

Education Level

Bachelor’s degree in a relevant technology field, or equivalent experience

Benefits

Competitive Compensation and Benefits
Business Connectivity Reimbursement (Phone/Internet)
Gym Membership or Equipment Reimbursement
LinkedIn Learning Subscription
Flexible Work Environment
Tuition Reimbursement After One Year of Service
Accelerated Career Path
Award-Winning Culture & Community Outreach

About the Company

Ryan is a global tax services and software provider.