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About the Role
Morgan Properties is seeking a motivated Assistant Service Manager to support a high-performing team and create an exceptional living experience for residents. This role offers an opportunity to grow leadership skills while staying hands-on with maintenance operations at a 623-unit apartment community.
Responsibilities
- Assist in leading, coaching, and developing a team of Maintenance Technicians.
- Help oversee daily maintenance operations, including work orders, apartment turns, preventive maintenance, and scheduling priorities.
- Troubleshoot and perform repairs involving HVAC, plumbing, electrical, appliances, carpentry, drywall, and other general maintenance systems.
- Support inventory management by maintaining adequate supplies, tools, and maintenance materials.
- Conduct routine inspections of buildings, grounds, and vacant apartments.
- Participate in the rotating on-call schedule and respond to after-hours emergencies.
- Partner with the Service Manager on special projects and additional maintenance responsibilities.
Requirements
- Active, valid driver's license and reliable transportation.
- At least 3 years of maintenance experience, preferably in multifamily housing or a related maintenance field.
- Previous experience assisting with team leadership, mentoring, or coordinating maintenance operations preferred.
- Working knowledge of HVAC, plumbing, electrical, appliances, carpentry, and general building maintenance.
- Comfortable using smartphones, mobile maintenance applications, email, and other technology platforms.
- Strong organizational skills, a positive attitude, and a commitment to delivering outstanding customer service.
Skills
- HVAC
- Plumbing
- Electrical
- Appliances
- Carpentry
- Drywall
- General maintenance systems
- Inventory management
- Team leadership
- Mentoring
- Maintenance operations coordination
- Smartphone usage
- Mobile maintenance applications
- Technology platforms
- Organizational skills
- Customer service
Location
- Webster, NY
Work Type
- Full-time
- On-call
Experience Level
- 3+ years of maintenance experience
Salary/Compensations
- $25.00 – $27.00 per hour
Benefits
- Up to 50% Rent Discount
- Property Staff Shared Renewal Commissions
- Morgan Essentials: $300 quarterly
- On-Call Appreciation: $15/day for holding the on-call phone
- Medical, Dental & Vision Benefits
- 401(k) with Company Match
- Generous Paid Time Off
- 10 paid holidays
- Sick leave
About the Company
- Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania.
- Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 400 apartment communities and over 110,000 units located in 22 states.
- The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York.
- With over 2,600 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.