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About the Role

The Global DPO Office supports the DPO in meeting their responsibilities and provides independent oversight of data protection compliance across Monzo. This role supports the DPO in meeting their responsibilities and provides independent oversight of data protection compliance across Monzo.

Responsibilities

• Working as part of the Global DPO Office to provide practical, proportionate data protection advice, oversight and challenge across the bank.
• Reviewing DPIAs, providing DPO opinions, assessing data breaches, and supporting clear, well-documented decisions on regulatory reporting.
• Supporting our relationship with regulators, improving the processes behind regulatory engagement and complaints, and providing oversight of data subject rights and contact point processes.
• Supporting on and leading projects within the Global DPO Office at pace, and representing the team in projects led by others where data protection compliance is affected.
• Working toward specific goals and workstreams within the DPO Office maturity plan, working with the DPO and wider team to build practical, scalable and efficient processes, governance and ways of working.
• Proactively finding opportunities to improve how we work, including through better use of data, automation, AI and other tools that help us move faster without lowering standards.
• Deputising for the DPO from time to time, giving you the opportunity to build experience across DPO-level responsibilities.

Requirements

• Practical, experienced data protection professional with strong knowledge of UK GDPR, PECR and ICO expectations.
• Curious about AI and innovative technology, and already using or exploring how to use AI practically in your work.
• Self-starter who enjoys solving complex and ambiguous problems, using initiative to work methodically, find clear and proportionate solutions, and deliver tangible improvements.
• Hands-on experience across core DPO work, including DPIAs, data breaches, privacy notices, governance, reporting and regulator-facing activity.
• Understand what good second-line oversight looks like, and can build trusted relationships while still providing effective advice, oversight and challenge.
• Thoughtful communicator who enjoys working with teams across the company, sharing knowledge, influencing well and working through problems early, with solutions in mind.

Skills

• Data Protection
• UK GDPR
• PECR
• ICO expectations
• AI
• Automation
• DPIAs
• Data breaches
• Privacy notices
• Governance
• Reporting
• Regulator-facing activity
• Communication
• Influencing

Location

• London
• Remote (UK)

Work Type

• Flexible working hours

Experience Level

• Manager
• Senior Data Protection Manager

Education Level

• Relevant qualification such as an IAPP qualification or equivalent

Salary/Compensations

• £71,400 - £90,000
• Incentive Awards tied to your performance

Benefits

• Benefits
• £1,000 learning budget each year
• MacBooks
• Extra support for work-from-home setup

About the Company

• We’re on a mission to make money work for everyone.
• We’re waving goodbye to the complicated and confusing ways of traditional banking.
• After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK.
• As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond.
• Our UK customers can also save, invest and combine their pensions with us.
• With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
• We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Equal Opportunity

• Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo.
• At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us.
• This is integral to our mission of making money work for everyone.
• We’re an equal opportunity employer.
• All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.