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About the Role
Leads and supervises guest recreation activities and recreation areas. Promotes guest participation in House Activities and socializations amongst fellow guests to maximize guest enjoyment during their visit to Mohonk Mountain House and its environment.
Responsibilities
- Lead activities to ensure social interaction amongst guests and a happy and safe environment.
- Use a PC to process payments and implement data into a software program.
- Prepare materials and supplies for each activity.
- Program and plan activities for any time of the year.
- Participate in the planning and execution of special events (e.g., 4th of July, Barnival, Christmas, Thanksgiving, Easter, President’s Week).
- Demonstrate patience with children (age 2-17) and adults.
- Supervise up to 12 children per activity.
- Lead Arts and Crafts classes.
- Lead hikes, rock scrambles, snowshoe walks, and XC ski tours up to 5 miles.
- Lead snow tubing.
- Lead guests on a daily guided mountain bike ride up to 8 miles.
- Run sport tournaments and games (e.g., Softball, croquet, volleyball, putting).
- Handle adversity, change, and emergency situations calmly.
- Analyze problems and develop and implement action plans.
- Safely rock scramble and negotiate tight spaces.
- Speak clearly to groups of 1-30 people.
- Identify safety hazards and inspect the work of others, ensuring hazards are corrected.
- Speak, read, and write English, communicating clearly and congenially with guests, visitors, and employees.
- Hear oral directions and provide warnings to others.
- Manipulate personal floatation devices (PFDs) and Shepard’s crook.
- Work in a manner that does not endanger self or others.
- Manipulate sports equipment.
- Memorize a history tour of the grounds, trails, and the story of Mohonk and the Smiley Family.
- Work productively and efficiently with or without supervision on routine tasks.
- Work in the Activities areas, such as Wheelworks Bike Shop, Boat Dock, Information Summerhouse, Tennis, Campfires, and special events.
- Answer guest questions with accurate information and demonstrate a friendly and helpful personality.
- Carry a two-way portable radio and earpiece for communication and emergency response.
Requirements
- Experience or potential in a people-oriented job preferred.
- Valid Driver’s License.
- At least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
- CPR/First Aid certification strongly preferred.
- Ability to see close vision, distance vision, peripheral vision, depth perception, and adjust focus.
- Ability to speak, read, and write English.
- Ability to hear oral directions and provide warnings.
- Ability to manipulate personal floatation devices (PFDs) and Shepard’s crook.
- Ability to manipulate sports equipment.
- Creative mind with a good imagination.
- Good disciplinary and interpersonal skills.
- Ability to work flexible or changing days and hours, including days, nights, weekends, holidays, and occasionally up to 14 hours per shift.
- Ability to reach with hands and arms, bend, kneel, stoop, twist, flex arms, walk up and down stairs/inclines, sit, climb up/down ladders, or stand for up to 5 hours at a time.
- Ability to lift up to 75 pounds from ground level to waist level and carry a distance of up to 100 feet with or without assistance.
- Ability to walk up to 10 miles per day.
- Ability to maneuver carts or dollies safely with loads up to 200 pounds up and down stairs, elevators, through passageways, or outdoors up to 75 feet/yards.
- Ability to present a neat, clean, and well-groomed appearance.
- Demonstrate knowledge and appreciation of nature and the outdoors.
- Ability to smile, make eye contact, initiate conversation, and engage with others.
- Ability to work in a manner that will not endanger self or others.
Skills
- Activity leadership
- Guest relations
- Data entry
- Material preparation
- Activity planning
- Special event planning and execution
- Child supervision
- Arts and Crafts instruction
- Outdoor activity leadership (hiking, rock scrambling, snowshoeing, skiing, biking)
- Sports tournament and game facilitation
- Problem-solving
- Emergency response
- Public speaking
- Hazard identification
- Communication (English)
- Radio communication
- Interpersonal skills
- Disciplinary skills
- Adaptability
- Physical stamina
- Heavy lifting
- Cart/dolly operation
Location
- Mohonk Mountain House
Work Type
- Full-time
- Part-time
- Seasonal
Experience Level
- Entry level
- Some experience preferred
About the Company
- Mohonk Mountain House is a historic resort focused on guest enjoyment and engagement with its natural environment.