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Responsibilities

• Maintain a safe environment at the Boat Dock and Lake for all guests.
• Rent boats and fishing equipment to guests.
• Answer guest questions.
• Operate cash register and handle vouchers.
• Process payments and implement data into a software program using a PC.
• Maintain a clean Boat Dock and ensure boats are in working order.
• Complete and record daily sanitation protocols.
• Maintain fishing equipment, including making basic repairs.
• Handle, package, and sell bait.
• Assist guests with baiting fishing hooks and handling fish.
• Fill out Boat Dock Allocation Chart and process room charges.
• Empty trash and maintain a neat work environment.
• Fill out cash summary accurately at the end of the shift and turn in money and vouchers.
• Assist guests in and out of boats.
• Explain boat rental rules and regulations clearly to guests.
• Rescue victims of overturned boats in a timely manner.
• Remain calm and collected in emergency situations.
• Demonstrate a friendly, outgoing personality and be available to guests.
• Row a boat quickly.
• Manipulate personal floatation devices (PFDs) and Shepard’s crook.
• Identify safety hazards and inspect the work of others, ensuring hazards are corrected.
• Analyze problems and develop and implement action plans.
• Demonstrate patience with children and adults.
• Learn and maintain familiarity with various watercraft.
• Work in a manner that will not endanger self or others.
• Work in other areas of Activities, such as Bike Shop, Kids’ Club, Information, Tennis, Campfires, and special events.
• Present a neat, clean, and well-groomed appearance.
• Work flexible or changing days and hours, including nights, weekends, holidays, and occasionally up to 14 hours per shift.

Requirements

• Experience or potential in a people-oriented job preferred.
• Valid Driver’s License.
• At least 21 years of age, or 20 years of age with at least two years of licensed driving experience.
• CPR/First Aid certification strongly preferred.
• Ability to see close vision, distance vision, peripheral vision, depth perception, and adjust focus.
• Ability to speak clearly to groups of 1-30 people.
• Ability to speak, read, and write the English language and communicate clearly and congenially.
• Ability to hear verbal instructions and give warnings.
• Ability to reach with hands and arms, bend, kneel, stoop, twist and flex arms, walk up and down stairs/inclines, sit, climb up/down ladders or stand for up to 5 hours at a time.
• Ability to lift up to 75 pounds from ground level to waist level and carry a distance of up to 75 feet with or without assistance.
• Ability to walk up to 10 miles per day.
• Ability to handle adversity, change or emergency situations calmly.
• Comfortableness with lake ecology, including snakes, frogs, turtles, and fish.
• Knowledge and appreciation of nature and the outdoors.

Skills

• Customer service
• Cash handling
• Data entry
• Basic equipment repair
• Bait handling
• Communication
• Problem-solving
• Patience
• Boating
• Kayaking
• Canoeing
• Stand up paddleboarding (SUP)
• Paddle boating
• First aid
• CPR

Work Type

• Full-time
• Part-time