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About the Role

The Personal Lines Account Manager is responsible for servicing and managing a book of personal insurance clients while delivering exceptional customer service. This role supports new and renewal business, ensures policy accuracy, and builds long-term client relationships through proactive communication and advocacy.

Responsibilities

• Manage a book of Personal Lines Property & Casualty insurance business, including auto, homeowners, and related coverages
• Process new business, renewals, endorsements, cancellations, and rewrites accurately and within required timeframes
• Track policy expirations and work proactively to ensure timely renewals
• Gather and analyze underwriting information, including applications, questionnaires, and loss runs
• Prepare complete and accurate submissions, including ACORD applications and supplemental forms
• Market accounts to carriers, perform online rating as needed, and assist with coverage comparisons
• Bind coverage and ensure compliance with carrier requirements and applicable regulations
• Review issued policies for accuracy and request corrections when necessary
• Serve as a primary point of contact for clients, providing professional, timely, and solution-oriented service
• Build strong relationships with clients, carriers, and internal team members
• Maintain accurate documentation and activity notes in the agency management system
• Stay current on personal lines products, carrier guidelines, and industry trends
• Perform other duties as assigned

Requirements

• Active Property & Casualty insurance license
• 2–5 years of personal lines insurance experience preferred
• High school diploma or GED required

Skills

• Strong oral and written communication skills
• Strong presentation skills
• Strong negotiation skills
• Strong Organizational skills

Location

• Albany, NY

Work Type

• Full-time

Experience Level

• 2-5 years

Education Level

• High school diploma or GED
• Additional insurance education or designations a plus

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) with employer match
• Short-Term Disability (employer paid)
• Long-Term Disability (employer paid)
• Life Insurance
• Employee Assistance Program
• Generous PTO Policy
• Tuition Reimbursement
• Employee Referral Program
• Growth and advancement opportunities

About the Company

• King Risk Partners, LLC is growing and seeking an exceptional individual with proven discipline, drive to advance and commitment to join our team.
• At King Risk Partners, LLC, we’re dedicated to providing top-tier insurance solutions to our clients while fostering a positive and collaborative work environment.
• As a growing leader in the insurance industry, we’re excited to welcome new team members who share our commitment to excellence.
• As we continue to expand our presence and reputation within the insurance sector, we recognize that the cornerstone of our success is the expertise and dedication of our team members.
• We’re eager to welcome individuals who are not only passionate about insurance but also excited to contribute their unique skills and perspectives to our dynamic and driven team.
• If you’re enthusiastic about making a meaningful impact in the insurance industry, and if you’re ready to be part of a team that values dedication, innovation, and client satisfaction, we invite you to explore the exciting opportunities that await you at King Risk Partners, LLC.
• Together, we can continue to redefine excellence in insurance services and create a legacy of success.

Equal Opportunity

• King Risk Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.