Responsibilities
- Grow new customers and drive first order purchases.
- Manage the paid marketing budget, including forecasting, allocation, reporting, and variance analysis.
- Oversee partner agencies, including briefs, scopes, SLAs, business reviews, and performance measurement.
- Analyze and optimize channel mix across online and offline platforms.
- Own the creative testing roadmap and monitor performance of creative variants.
- Improve website conversion, onboarding funnel, subscription conversion, and landing pages.
- Own the CRO testing roadmap to increase subscriber conversion.
- Collaborate with product/ops on the first-order experience and subscription mechanics.
- Manage CRM activities, including segmentation, customer journeys, and lifecycle automation.
- Develop and execute reactivation/win-back campaigns.
- Implement referral programs and loyalty initiatives.
- Drive upsell and cross-sell strategies.
- Own the strategy, reporting, and continuous improvement of the lifecycle program.
- Conduct weekly performance reviews covering the full customer journey.
- Maintain a connected view of unit economics to evaluate acquisition spend against retained value.
- Utilize cohort analysis to understand customer retention and inform strategies.
Requirements
- MENA regional experience and based in the UAE.
- Experience in subscription or DTC e-commerce businesses.
- Hands-on experience across the full funnel: acquisition, retention, and lifecycle marketing.
- Strong analytical skills, including cohort analysis and LTV optimization.
- Hands-on operator experience with Meta Ads Manager and Google Ads.
- Working fluency with a CRM/lifecycle platform for segmentation, customer journeys, and lifecycle automation.
- Ability to build processes, reports, and growth initiatives from scratch in a fast-growing environment.
- Experience owning conversion/CRO, including landing pages, funnel diagnosis, and structured testing.
- Strong commercial instinct with the ability to think long-term and execute daily.
- Analytical fluency in spreadsheets and CRM/analytics tools.
Skills
- Paid marketing budget management
- Agency management
- Channel mix optimization
- Creative testing
- Website conversion optimization (CRO)
- CRM
- Customer segmentation
- Customer journeys
- Lifecycle automation
- Reactivation campaigns
- Referral programs
- Loyalty programs
- Upsell/Cross-sell strategies
- Cohort analysis
- LTV optimization
- Meta Ads Manager
- Google Ads
- Spreadsheet analysis
- CRM/Analytics tools
Location
- UAE
Work Type
- Full-time
Experience Level
- Hands-on operator experience
Education Level
- Bachelor's Degree in any related field
