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About the Role
This Business Process Analyst II role is responsible for the integrity of Zebra’s internal business processes for the logistics and transportation team, ensuring operations are effective, efficient, and support commitments to customers, partners, and regulatory bodies.
Responsibilities
- Manage cross-dock shipments via Zebra’s 3PL to fulfill customer orders, including onboarding carriers into the shipment visibility solution and collaborating with transportation partners.
- Resolve day-to-day logistics issues by responding to order inquiries from internal/external customers and filing carrier claims for damage or loss.
- Proactively identify, plan, and implement process improvement initiatives (such as Lean or Six Sigma) to enhance effectiveness and efficiency within the assigned business unit.
- Organize, lead, and facilitate cross-functional project teams in process improvement and re-engineering efforts to improve service quality.
- Conduct root cause analysis of process failures and perform cost and benefit analyses to determine the best path forward.
- Capture current challenges and desired outcomes, understanding the upstream, downstream, and work-tool impacts of process changes to recommend solutions that minimize disruption.
- Document agreements and own the drafting and revision of new or updated business processes.
- Measure and report on the success of newly implemented or revised processes within the business unit.
Requirements
- Familiarity with functional processes in assigned business unit
- Demonstrated working knowledge / experience using basic change management principals and approaches
Skills
- Six Sigma Yellow Belt preferred or in progress
- Formal training preferred
Work Type
- hybrid work
- adaptable hours
Experience Level
- 2+ years
Education Level
- Bachelor’s degree
Salary/Compensations
- $61,040.00 - $91,560.00 Annual
- 5% target annual cash incentive
Benefits
- healthcare
- wellness
- inclusion networks
- continued learning and development offerings
- community service days
- traditional insurances
- parental leave
- employee assistance program
- paid time off
- hybrid work
- adaptable hours
- Summer Flex Fridays
- Focus Fridays
- annual companywide well-being day
About the Company
- At Zebra, we are a community of innovators who come together to create new ways of working.
- United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges.
- Being part of Zebra Nation means you are seen, heard, valued, and respected.
- Drawing from our unique perspectives, we collaborate to deliver on our purpose.
- Here you are part of a team pushing boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.
- You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about—locally and globally.
- Come make an impact every day at Zebra.
Equal Opportunity
- Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.
- If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
- Please contact us to request accommodation at workplace.accommodations@zebra.com .