About the Role
Act as a key link between business stakeholders and Technology & Operations, ensuring business needs are clearly understood, prioritised, and effectively delivered through change initiatives and project activity.
Responsibilities
- Build and manage strong relationships across the business, acting as a trusted point of contact for Technology & Operations collaboration.
- Capture, assess and prioritise business requests, ensuring each initiative is clearly defined, justified, and aligned to business needs.
- Work closely with development teams and project stakeholders to ensure work is delivered effectively and in line with agreed priorities.
- Support the end-to-end lifecycle from business case development through to project delivery and adoption across the business.
- Identify risks and issues early, manage escalations, and influence stakeholders to achieve positive outcomes across multiple regions.
Requirements
- Significant experience in Business Analysis or similar roles within Technology or Operations environments.
- Strong understanding of underwriting processes and commercial or specialty insurance environments.
- Proven ability to influence, negotiate and engage stakeholders at all levels across global teams.
- Experience working across project and change lifecycles, with a track record of supporting successful delivery outcomes.
- Strong analytical mindset with excellent written and verbal communication, combined with the ability to manage multiple priorities.
Skills
- Business Analysis
- Stakeholder Engagement
- Demand Management
- Delivery Coordination
- Change Management
- Project Support
- Risk Management
- Relationship Management
- Analytical Skills
- Communication Skills
- Negotiation Skills
Location
- London
Work Type
- Hybrid
Experience Level
- Extensive industry experience
Benefits
- Flexible hybrid working
- Competitive compensation and benefits package
- Learning and mentoring opportunities
- Clear development pathways
- Recognition and rewards for performance and behaviours
About the Company
- CNA Hardy is a leading specialist commercial insurance provider for clients within the Lloyd’s and company markets.
- We offer a highly specialised and comprehensive portfolio of innovative and market leading products.
- Coverage is available to businesses of all sizes for domestic, international and global exposures.
