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About the Role

As a Fragrance & Beauty Sales Consultant, you are the ultimate CHANEL ambassador and will play a key role in our mission, embodying our values and DNA.

Responsibilities

• Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels
• Share passion and knowledge in fragrance, makeup, and skincare with confidence through storytelling
• Deliver expert personalised consultations that captivate and educate clients
• Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
• Help achieve individual and counter sales targets & KPIs

Requirements

• Experience in a client-facing retail environment
• A passion for client experience
• Ability to quickly build rapport and create meaningful client connections
• A collaborative and team-first mindset

Location

• Covering Boots, John Lewis, Fenwick Brent Cross

Work Type

• Permanent
• 37.5 hours/week
• any 5 in 7 days

Benefits

• Private Medical Insurance covering pre-existing medical conditions and ability to add family members
• Online GP App with 24/7 appointments available within 24 hours
• Cycle Scheme participation for a tax-exempt bike and/or accessories
• Pension
• Life Assurance
• Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
• Employee Assistance Programmes and Other Support Lines
• Arts & Culture Ticket Discounts across major London attractions
• CHANEL Product Discounts
• Employee Only Sales
• Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones

About the Company

• CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
• At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
• Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
• Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas: Restoring Nature and Climate, Investing in Circularity, Advancing dignity and prosperity, Promoting the autonomy of women.

Equal Opportunity

• At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.