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About the Role

As a (Senior) Business Continuity Manager, you will be responsible for the further development of the Business Continuity Management (BCM) framework of Zalando Payments, collaborating with Zalando Group BCM. This includes conducting Business Impact Analysis (BIA), BCM Risk Assessments, testing exercises, BCM reporting, and crisis management.

Responsibilities

• Lead the further development and continuous improvement of the Business Continuity methodology.
• Plan, prepare, and execute BIAs and BCM risk assessments for Zalando Payments.
• Develop and implement business continuity plans and ICT response and recovery plans.
• Conduct business continuity audits and testing of teams within Zalando Payments and third-party service providers.
• Further develop crisis management processes with Zalando Payments.
• Maintain and improve existing BCM awareness channels and training.
• Advise and support individual business units on all business continuity issues.
• Ensure ZPS is up to date with all BCM-related regulatory requirements and industrial standards.

Requirements

• Degree in Law, Economics, Computer Science or a comparable course of study.
• 3-5 years of relevant professional experience in a financial institution consulting company, an industrial company or a corresponding in-house function.
• Good understanding of BCM processes.
• Good knowledge of practice-relevant standards such as ISO 22301 / 27301, DORA, ZAG MaRisk.
• Self-driven individual with strong communication skills.
• Hands-on self-starter with demonstrated success in navigating ambiguity, managing pressure, and delivering practical solutions.
• Embraces challenges and is excited about building structure from the ground up while ensuring resilience and stability for the business.
• Experience in translating data gathered from BCM activities into actionable insights.
• Experience managing BCM-related projects is a plus.

Skills

• Business Continuity Management (BCM)
• Business Impact Analysis (BIA)
• BCM Risk Assessments
• Crisis Management
• BCM awareness
• Training
• ISO 22301 / 27301
• DORA
• ZAG MaRisk
• Communication skills
• Project Management

Location

• Germany

Work Type

• Full-time

Experience Level

• 3-5 years

Education Level

• Degree in Law, Economics, Computer Science or comparable

Benefits

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 2 paid volunteering days a year
• Employee shares programme
• 40% off fashion and beauty products sold and shipped by Zalando
• 30% off Lounge by Zalando
• Discounts from external partners
• Relocation assistance available (subject to prior agreement)
• Family services, including counselling and support
• Health and wellbeing options (including Wellhub, formerly Gympass)
• Mental health support and coaching available
• Training platform
• Biannual peer-to-peer review

About the Company

• Zalando's vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design.
• Diverse teams fuel innovation and creativity.
• Actively seek out talent from all backgrounds.

Equal Opportunity

• If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement.
• We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions.
• Please refrain from including personal details such as your photo, age, or marital status in your CV.
• We are committed to providing an exceptional and accessible candidate experience for everyone.
• If you require any accommodations to support you throughout the hiring process, please let us know.