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About the Role

Joseph Joseph is seeking a Sales Coordinator to support the U.S. sales team, driving operational excellence and sales growth through customer communication, sales administration, inside sales, and management of the off-price channel business.

Responsibilities

• Provide day-to-day administrative support to the U.S. sales team.
• Serve as a primary point of contact for customers regarding product information, order status, inventory availability, pricing inquiries, and general account support.
• Support inside sales efforts, including calling and emailing customers daily.
• Assist external brokers in the management of off-price retail accounts, including coordinating product offerings and pricing.
• Prepare sales reports, presentations, new item forms, customer documentation, and other materials.
• Assist with new product launches, promotional programs, and customer-specific initiatives.
• Coordinate with Customer Service, Sales Operations, Supply Chain, Marketing, and Finance teams to resolve customer issues.
• Maintain customer records, pricing files, and sales information within company systems.
• Support trade shows, customer meetings, and sales events.
• Contribute to continuous improvement initiatives and support changing business priorities.

Requirements

• 2+ years of experience in a sales support, sales administration, customer service, inside sales, or account coordination role, preferably within consumer products or retail.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Excellent verbal and written communication skills with a customer-focused approach.
• Experience working directly with customers and building positive business relationships.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and other Microsoft Office applications.
• Strong attention to detail and commitment to accuracy.
• Analytical mindset with the ability to interpret sales data and generate actionable insights.
• Ability to work collaboratively across multiple departments and levels of the organization.
• Self-motivated, proactive, and eager to learn and grow within a sales organization.
• Experience with retail customers, order management systems, or ERP platforms is a plus.

Skills

• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Outlook
• Microsoft Office applications
• Customer relationship management
• Sales data analysis

Location

• U.S.

Work Type

• In-office
• Remote

Experience Level

• 2+ years

Education Level

• Bachelor's degree in Business, Marketing, or a related discipline preferred

Benefits

• Competitive salary and bonus opportunity
• Health Benefits
• 401(k) with company match

About the Company

• Joseph Joseph is a global housewares brand known for innovative, functional consumer products sold across major retailers and ecommerce channels worldwide.