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About the Role

UW is looking for an Engineering Manager to join their Technology & Product function. In this role, you will co-lead a squad alongside a Product Manager in a cross-functional environment, acting as a bridge between the team and stakeholders across the business. You will be responsible for creating clarity, consistency, and momentum within your squad, ensuring high standards in delivery and quality, and fostering a positive team culture.

Responsibilities

Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy.
Understand all of the technologies used by UW in your squad, and how they fit together.
Take an integral role in defining team goals and ensuring proposed work is aligned with them.
Drive prioritisation within the team to best achieve goals.
Identify and put in place practices needed to ensure security and operational service level objectives (SLOs) are met.
Coordinate with your squad — and others as needed — to ensure organisation-wide on-call coverage.
Drive the squad to operational excellence, leading regular metrics reviews to ensure high coverage and performance.
Work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals.
Identify risks and blockers early and work with stakeholders to mitigate them.
Measure team performance so that you can continually improve it.
Communicate team progress against OKRs, key performance indicators (KPIs) and other milestones to relevant stakeholders.
Co-lead annual and quarterly planning for your squad.
Ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members and/or hiring as needed.
Onboard, train, develop and coach your reports to facilitate their career growth.
Participate in performance calibration and promotion reviews for your squad.
Understand and communicate company, department, and pillar strategy and goals to your squad.
Interact with stakeholders from across the business in order to provide insight and context to their teams.
Teach our culture to others and foster a healthy dynamic within your team.
Help to resolve interpersonal conflicts and gather, share and act on feedback.
Effectively communicate company and department changes to your squad.
Raise the team's voice to senior leadership.
Collaborate effectively with cross-functional colleagues, such as UX and data.
Co-lead your squad with your squad's Product Manager.
Ensure team expenditures (both OpEx and CapEx) are in line with budgets.

Requirements

Knowledge (experience is a bonus) of our core tech stack; gRPC, GraphQL, React, Kafka, Docker & Kubernetes.
Experience with Go is preferred but not essential.
Experience leading the team's technical design process, facilitating design discussions and representing the team in cross-functional technical conversations.
Ability to drive technical decisions to clear, well-documented outcomes by evaluating options, trade-offs, and next steps when the team disagrees.
Experience validating designs and architecture against real-world edge cases and domain variations to minimise avoidable rework.
Ability to take ownership of technical decisions, ensuring they align with product and engineering strategy.
Strong understanding of engineering best practices, proactively identifying opportunities for improvement.
Hands-on experience with AI development tools; we value engineers who embrace AI in their day-to-day work and see AI-assisted software development as part of the future of engineering.
Experience defining team goals and driving prioritisation to achieve them.
Experience creating clarity when competing priorities, technical options, or complex legacy system migrations threaten focus or timelines.
Ability to work with Product Managers to set OKRs aligned with company goals.
Ability to co-lead annual and quarterly planning.
Experience identifying risks early and mitigating them.
Experience improving delivery predictability by surfacing risks early and cutting or sequencing scope to protect commitments.
Experience identifying practices for security and SLOs.
Ability to drive operational excellence and lead metrics reviews.
Experience of managing a team of engineers.
Proven ability to onboard, train, develop, and coach reports, as well as participating in performance calibration and promotion reviews.
Intermediate awareness of customer and market insights.
Ability to communicate strategy to the squad.
Experience building deep domain knowledge of the squad’s area, beyond the happy path, including the variations that show up in real customer, partner, and operational scenarios.
Ability to push back early when requirements or designs are ambiguous or incomplete, so issues are caught before build.
Experience working within complex, multi-variant domains (such as billing, pricing, identity, or claims) where handling intricate logical edge cases is critical.
Experience fostering a healthy team dynamic and resolving interpersonal conflicts.
Ability to collaborate effectively with cross-functional colleagues.
Successful completion of a background check.

Skills

gRPC
GraphQL
React
Kafka
Docker
Kubernetes
Go
AI development tools
Technical design
OKRs
KPIs
Security practices
SLOs
On-call management
Metrics reviews
Coaching
Performance calibration
Promotion reviews
Domain knowledge
Risk mitigation
Cross-functional collaboration

Location

Remote

Work Type

Remote-first
Full-Time
Optional four-day working week

Experience Level

Manager

Salary/Compensations

Competitive salary benchmarked against the industry
Annual discretionary bonus ranging from 15-40%

Benefits

Work abroad for up to three weeks, twice every tax year
25 days holiday plus bank holidays (increasing with tenure)
Option to trade up to five days holiday each year
UW discounts on services
Free Cashback Card
Matched-contribution pension scheme
Life assurance (up to 4x salary)
Family-first policies
Allowance for private health insurance, dental insurance, or gym membership
Eight-week paid sabbatical after four years of service
Dedicated learning and development budget
Bi-annual promotion cycles
Belonging groups that help shape our culture
Company-wide celebrations

About the Company

UW aims to simplify utilities by providing energy, broadband, mobile, and insurance in one place with savings.
The company is aiming to double in size.
UW is a remote-first business.

Equal Opportunity

We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone.
You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation.
All requests for support will be carefully and fairly considered.