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About the Role

As a Store Colleague, you will play an important role in delivering an outstanding customer experience every day, helping customers feel valued, supported, and excited about our products. You will bring energy to the shop floor by greeting customers confidently, keeping displays looking sharp, replenishing stock, and maintaining high service and presentation standards. With a positive attitude, great teamwork, and a passion for helping people, you will help keep the store running smoothly and showcase the high standards we are known for. This is an opportunity to make an impact and build a strong foundation for your future career in a fast-paced retail environment.

Responsibilities

Welcome customers with confidence and energy, offering friendly support and helping them find the products they love.
Use in-store devices to check stock, share product options, and support the full customer experience.
Keep the shop floor clean, tidy, and fully replenished, ensuring displays stay fresh and on-brand.
Support day-to-day store tasks, including till work, restocking, and following all safety and store guidelines.

Requirements

A positive, enthusiastic approach suited to a fast-paced, customer-focused retail environment.
Strong communication skills, with confidence engaging customers and working as part of a team.
Willingness to learn, take on new tasks, and grow your skills in a supportive store environment.
Flexibility to work various shifts, including weekends, evenings, and busy seasonal periods.

Skills

Customer service
Teamwork
Communication
Stock replenishment
Till work
Attention to detail

Location

Northwest of England

Work Type

Full-time
Part-time

Experience Level

Entry Level

Salary/Compensations

£12.81 per hour

Benefits

Incremental Holiday Allowance
Staff Discount on qualifying purchases across Group retail stores and online
Exclusive Colleague Bike Discount scheme
Discounted Gym membership
Personal development opportunities to learn and develop at work
Access to Apprenticeships and accredited qualifications

About the Company

Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with colleagues working in stores across several retail fascias in many markets around the world.
JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019 and continues to grow in the UK and internationally.
We want to be the leading global omnichannel retailer in the sports and outdoor industry.
We are fast-paced, fearless, and unapologetically ambitious.
We celebrate authenticity, thrive on collaboration, and never stop pushing forward.

Equal Opportunity

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered.
We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.