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About the Role
As Hotel Manager, you will be responsible for the overall performance and day-to-day operations of the hotel. Reporting to the Area Hotel General Manager, you'll lead all departments while fostering a culture of accountability, collaboration, and exceptional service. You'll balance strategic leadership with a hands-on approach, ensuring the hotel consistently achieves financial, operational, guest experience, and people objectives.
Responsibilities
- Lead the day-to-day operations of the hotel, ensuring exceptional guest experiences, operational excellence, and compliance with brand and safety standards.
- Drive commercial performance by delivering revenue, profitability, and Net RevPAR targets through effective budgeting, forecasting, and workforce planning.
- Inspire, coach, and develop leaders and teams, fostering a high-performing, inclusive culture focused on engagement, retention, and succession planning.
- Build strong relationships with owners, stakeholders, suppliers, and the local community, providing regular communication on business performance and opportunities.
- Champion continuous improvement initiatives, resolve operational issues and critical incidents, and identify opportunities to enhance productivity, guest satisfaction, and overall business results.
Requirements
- 4+ years' experience in hotel leadership roles, ideally as a Hotel Manager (100+ Keys)
- Proven track record leading full-service hotel operations through major refurbishment or reopening projects.
- Demonstrated success driving revenue growth and profitability
- Strong financial management, budgeting and forecasting experience
- Excellent people leadership and talent development skills
- Experience managing multiple stakeholders and owner relationships
- Strong understanding of revenue management and market performance metrics
- Ability to lead confidently through change and complex situations
- Exceptional communication and relationship-building skills
- Current RSA Certificate and Current Provide First Aid certification (or equivalent)
- Full, unrestricted Australian working rights (sponsorship is not available for this position).
Skills
- Hotel leadership
- Hotel operations
- Revenue growth
- Profitability
- Financial management
- Budgeting
- Forecasting
- People leadership
- Talent development
- Stakeholder management
- Owner relations
- Revenue management
- Market performance metrics
- Change management
- Communication
- Relationship-building
Location
- Sydney
Work Type
- Full-time
Experience Level
- 4+ years' experience in hotel leadership roles
Benefits
- Career progression within a growing hospitality group
- Access to learning and development opportunities
- Hotel and accommodation discounts across the TFE Hotels network
- A supportive and collaborative leadership culture
- The opportunity to make a genuine impact on a flagship Sydney property
About the Company
- At TFE Hotels, we believe in empowering our leaders to think differently, challenge the status quo and deliver memorable experiences for our guests and teams alike.
- Life at TFE is brimming with possibility. We’re the only international hotel group headquartered in Sydney, and we’re looking for passionate people ready to dive in and move with us. Today, we have 70+ hotels, seven brands, in eight countries... and we’re not stopping there, with new hotels underway and more in the pipeline. Everyone at TFE is invited to take ownership and help shape our future. If you’re authentic, flexible and talented, you’ll find more than you expected, and we’ll support you every step of the way.