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About the Role

This role champions the development and growth of safety advisory and training services within the Railway Operations team at First Rail Consultancy, aiming to expand market presence and drive revenue growth. It involves providing strategic insight into market opportunities, client needs, and service development to support the Consultancy's commercial success.

Responsibilities

• Provide strategic insight into market opportunities, client needs, and service development.
• Develop, deliver, and assure the quality of Training Needs Analyses (TNA) for clients.
• Identify capability gaps and design tailored solutions to support operational excellence, safety performance, and organisational objectives.
• Lead the design, development, and oversight of learning and development solutions, including health, safety, environmental, vocational, and operational training.
• Ensure learning products align with industry best practice, regulatory requirements, and client expectations.
• Build and maintain strong client relationships and identify opportunities to expand service offerings.
• Support business development activities and generate new consultancy opportunities.
• Act as a subject matter expert, mentoring and upskilling colleagues.
• Foster knowledge sharing and innovation to maintain the Consultancy's forefront position in rail safety and training.
• Champion the growth and development of safety training and competency services.
• Lead the delivery of Training Needs Analyses and competency assessments.
• Design and oversee health, safety, environmental, vocational, and operational training programmes.
• Develop strategic client relationships and identify revenue-generating opportunities.
• Provide market intelligence and insights to support business growth and service innovation.
• Ensure compliance with relevant rail industry, health and safety, and training standards.
• Support, mentor, and develop colleagues to strengthen the Consultancy's overall capability and market offering.

Requirements

• Experienced and qualified organisational psychologist and development specialist.
• Experience of delivery in a rail operating environment.
• Established profile within the rail industry.
• NEBOSH National General Certificate or equivalent.
• Level 6 Certificate or higher in Applied Health and Safety.
• Good understanding of health and safety legislation.
• Demonstrated implementation of health and safety procedures in safety-critical environments.
• Experience in organisational needs analysis.
• Experience in programme development and delivery.
• Experience in strategy development.
• Experience in culture development.
• Experience in monitoring and trend analysis and development planning.
• Experience in post-incident intervention.
• Experience in delivery of safety training for safety-critical environments.
• Experience in Business Development.

Skills

• Organisational needs analysis
• Programme development and delivery
• Strategy development
• Culture development
• Monitoring and trend analysis
• Development planning
• Post incident intervention
• Safety training delivery
• Business Development

Location

• UK

Work Type

• Fixed Term Contract
• Full-time

Experience Level

• Experienced

Education Level

• NEBOSH National General Certificate or equivalent
• Level 6 Certificate or higher in Applied Health and Safety

Salary/Compensations

• £75k per annum

Benefits

• Minimum of 10% contribution to Pension (5% employer and 5% employee)
• 25 days holiday plus national bank holidays
• Travel offers for Bus and Rail (after 6 months employment)
• Payroll Giving
• Shopping discounts including discounts and cashback on electrical goods, weekly shop, holidays, cinema trips, car insurance, mobile upgrades, and more
• All employee Share Schemes (after 6 months employment)
• Buy as You Earn share scheme (after 6 months employment)
• Employee Assistance Helpline – free, confidential employee support service

About the Company

• First Rail is one of the most experienced rail operators in the UK, operating Avanti West Coast, Great Western Railway, Hull Trains, and Lumo.
• First Rail is also the ‘shadow operator’ on the HS2 programme and operates services for Transport for London.
• The First Rail head office supports specialist teams across Engineering, Finance, Property, Operations, Procurement, IT, and Human Resources.
• First Rail Holdings is part of FirstGroup, the largest rail operator and second-largest bus operator in the UK outside London.
• FirstGroup operates services throughout the UK and Ireland with over 30,000 employees.
• FirstGroup works to reduce its environmental impact by introducing cleaner and more environmentally responsible transport methods.
• FirstGroup is a leading private sector provider of public transport, focused on easy and convenient mobility.
• FirstGroup's services are vital for transporting customers for business, education, health, social, and leisure purposes.
• FirstGroup creates solutions that reduce complexity, making travel smoother and life easier.
• FirstGroup's businesses are at the heart of communities, providing essential services critical to wider economic, social, and environmental goals.

Equal Opportunity

• FirstGroup plc welcomes applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual orientation or age.
• We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people.
• Valuing our differences and drawing on our collective knowledge and experience helps us develop new services, open up new markets and broaden our customer base.