About the Role
End-to-End ownership of processes, including understanding, documenting, continuously improving, and automating them step-by-step. Analyze the complete provider user journey, identify automation potential, and prioritize it.
Responsibilities
- Conceive and implement automated classification of incoming documents (e.g., contract confirmations, cancellations, invoices).
- Build and continuously optimize AI-supported data extraction from provider documents.
- Develop and operate browser automations with Puppeteer for provider portals without interfaces.
- Perform data analyses and evaluations directly in MySQL for data-driven decision-making and prioritization.
- Define, track, and improve automation rates, processing times, and error rates.
- Collaborate closely with the product team, engineering, and operations to measurably reduce manual work.
Requirements
- At least initial professional experience in digital product management with a focus on process automation.
- Experience in coordinating development processes using agile methods.
- Practical experience with Puppeteer or comparable browser automation tools.
- Proficient in MySQL, including writing your own queries.
- Experience using LLMs, preferably Claude.
- Strong process thinking to break down complex workflows and find efficient automation paths.
- Excellent communication and conflict resolution skills.
- Hands-on mentality for both conception and implementation.
- Fluent German (min. C1) and conversational English.
Skills
- Process automation
- Agile methodologies
- Puppeteer
- Browser automation
- MySQL
- LLMs
- Claude
- Process analysis
- Data analysis
- Communication
- Conflict resolution
Location
- Berlin-Mitte
- Hybrid
Work Type
- Full-time
- Hybrid
Experience Level
- Entry-level professional experience in digital product management
Salary/Compensations
- Adequate compensation
Benefits
- Flexible working hours
- Free drinks
- Fresh fruit
- Regular team events
- Subsidy for public transport ticket
- Responsible and challenging role
- Great development perspective
- Family-like and open work atmosphere
About the Company
- Our mission is to free consumers in Germany from excessive tariffs, forgotten cancellation deadlines, and minimum contract terms, and to optimize their contracts easily and free of charge.
- We ensure that no one pays too much for their energy with our free switching service for electricity and gas.
- remind.me has successfully established itself as one of the leading tariff optimizers in the market since its founding in 2017.
- We provide contract management services to over 250,000 users.
- We have a skilled team of over 50 employees and solid funding from strategic partners (High-Tech Gründerfonds, Berliner Volksbank Ventures, ECONA AG, among others).
- We are developing our own platform and cooperating closely with strong partners from the media and financial sectors to increase our reach through white-label solutions and position ourselves successfully long-term.
