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About the Role

Join our Digital Growth team in London and take a central role in shaping and executing marketing strategies that make an impact. Drive client growth across strategy, execution and performance. You will act as the primary partner, building close relationships with our clients and translating their business challenges into clear cross-channel strategies that generate both short and long-term commercial results. You’ll own the day-to-day of 3-4 client accounts, with support from senior managers and specialist teams.

Responsibilities

Understand each client’s brand, customers and commercial goals, and translate them into clear performance actions across Paid Search, Paid Social, SEO and Creative.
Proactively identify opportunities, challenge assumptions and flag risks to keep clients moving forward.
Lead the day-to-day delivery across clients, acting as a strategic sparring partner.
Coordinate specialist teams across digital marketing, tech, data and creative to ensure strong execution and commercial results.
Lead clear, commercially focused reporting, connecting performance data to business outcomes such as ROAS, CPA, and revenue.
Turn insights from platforms like GA4, Google Ads, Meta and TripleWhale into clear recommendations, driving accountability and confident client conversations across weekly updates and quarterly reviews.
Participate in structured onboarding and ongoing development, with dedicated time to upskill across platforms, industry knowledge and digital strategy.
Engage in regular check-ins, learning sessions and knowledge sharing to continuously develop skills and grow in confidence.

Requirements

3–4 years of experience within eCommerce, retail or an agency environment working with clients.
Proven track record of building strong client relationships and retaining accounts.
Confident presenting insights and recommendations in both weekly client calls and quarterly reviews.
Proactively identify opportunities, flag risks and ask the right questions.
Understand how different digital channels interact and how to align them to drive overall business growth.
Awareness of eCommerce and retail trends, with the ability to bring fresh ideas forward.
Thrive in a fast-paced and ever changing environment.
Stay hungry and curious to learn.

Skills

Paid Search
Paid Social
SEO
Creative
GA4
Google Ads
Meta
TripleWhale
Digital marketing
Tech
Data
Client Service

Location

London

Work Type

Hybrid working
Remote working internationally for short stints

Experience Level

3-4 years experience

Benefits

Hybrid working with 40% of time in the office
Flexible working hours
Ability to work remotely internationally for short stints
£250- £2,000 annual professional development budget
5 professional development days
25 days annual leave
Birthday off
2 MIND mental health days
1 volunteering day
Tenure based additional leave
Up to 6 months parental leave at full pay as a primary carer
Access to free mental health support and counselling
Tech set-up including new iPhone & contract
Home working tech kit
Summer Fridays (early finishes in June, July & August)
4% employer pension contribution
Access to Penfold Pensions

About the Company

Our purpose is to transform retailers into ecom leaders.
We empower s360ers to experience career firsts that they wouldn’t get elsewhere, whether that is travel opportunities, exciting brands, learning and development or experiencing new digital firsts.
We have created a genuinely great place to work everyday.
As part of s360, our London team is backed by the resources, technology & AI solutions of a +330-person agency.
You’ll have the chance to work on global brands, collaborate with our international teams.