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About the Role
As a Food & Beverage Attendant, you will warmly welcome guests, guide them through culinary offerings, and recommend dishes and beverages. Your precision, customer satisfaction focus, and collaborative spirit are key to successful events.
Responsibilities
- Create a welcoming and friendly atmosphere, turning moments into memories and experiences into stories.
- Transform obstacles into opportunities through problem-solving and positivity.
- Elevate dining experiences with personalized food and beverage suggestions.
- Upsell by crafting unforgettable experiences that leave guests wanting more.
- Proactively source information to increase product knowledge.
- Communicate confidently with guests and colleagues for seamless teamwork.
- Set up and pack service areas meticulously, taking pride in the space.
Requirements
- Proven track record in customer service within the hospitality sector.
- Proficiency in food & beverage protocols, including table service, beverage expertise, event service, and coffee crafting skills.
- Adaptability in diverse food & beverage settings with flexibility across various schedules (early mornings, evenings, weekends, public holidays).
- Possession of a valid RSA or equivalent qualification.
- Passion for engaging with patrons and collaborating within a team.
Skills
- Customer service
- Hospitality
- Food & beverage protocols
- Table service
- Beverage expertise
- Event service
- Coffee crafting
- Adaptability
- Teamwork
- Communication
Location
- Sydney Airport
- Sydney CBD
Work Type
- Full-time
Experience Level
- Not specified
Education Level
- RSA or equivalent qualification
Benefits
- ALL Heartist Membership - discounts on accommodation and food & beverage worldwide.
- Family & Friends Discounts on accommodation, services, and events.
- Accor Live Limitless (ALL) Loyalty Program - earn status & reward points.
- Learn Your Way - access to Accor Academy and Typsy training platforms.
- Build Your Network - connect with hospitality professionals globally.
- Worldwide Opportunities - career growth within a global hotel operator.
About the Company
- Mantra on Sydney Airport is conveniently located near Sydney Domestic Terminal, international terminal, and Sydney CBD.
- The property offers studio rooms, an onsite restaurant, and bar.
- Accor is a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries.
- Accor is an inclusive company that welcomes diversity and supports employee growth and learning.
Equal Opportunity
- At Accor, we welcome you as you are.
- Accor is an inclusive company, building diverse teams across the globe.