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About the Role

CHANEL Fashion Division Visual Merchandiser will maximize the brand's worldview in boutiques and event spaces, and through the construction and maintenance of a globally unified image, will work daily to captivate CHANEL fans nationwide. As a member of the HQ VM Studio team, you will build smooth cooperative relationships with boutiques and Paris, and be responsible for visual merchandising in fashion boutiques (street stores, department stores, airports). This position reports to the VM Manager.

Responsibilities

Understand the brand's worldview and seasonal concepts, and create a consistent, luxurious customer experience in boutiques, windows, and event spaces.
Plan and execute VM plans to embody the unified collection image in domestic stores based on VM guidelines from Paris.
Maintain and improve the unified brand image by regularly inspecting displays, product placement, lighting, customer flow, and the condition of fixtures and tools during regular boutique tours.
Execute window displays, in-store layouts, and the setup of props and fixtures for collection launches, events, and special exhibitions.
Propose displays, styling, and zoning that maximize product appeal, considering product strategy and customer flow, without altering the globally common collection message.
Provide advice to boutique VM staff and sales associates to enhance reproducibility and expressiveness in boutiques by clearly explaining VM guidelines, the intent of displays, and key selling points.
Perform late-night work approximately 1-2 days every other month (for window display changes, event setups, etc.).
Undertake domestic business trips approximately 1-2 times per month.

Requirements

3-5 years of practical experience in VMD for fashion, luxury, designer brands, or department stores/specialty stores.
Experience in understanding global guidelines and executing/improving VMD according to store environments.
Practical experience in spatial design using window displays, in-store layouts, props, fixtures, and lighting.
Experience in VMD instruction/training for store staff, or実績 in environmental improvement through collaboration with store staff.
Business-level Japanese proficiency.
Business-level English proficiency (able to handle emails, document reviews, and meetings with the Paris team).
Skills in creating reports, VMD instruction manuals, and proposal documents using Word, Excel, and PowerPoint.
Experience with design and spatial expression tools such as Adobe Illustrator/Photoshop and SketchUp is a plus (optional).

Skills

Visual Merchandising
Luxury Brand Management
Retail Display
Spatial Design
Communication
Training
Reporting
Microsoft Office Suite (Word, Excel, PowerPoint)
Adobe Illustrator/Photoshop (Preferred)
SketchUp (Preferred)

Location

Chanel K.K. Headquarters (3-chome, Ginza, Chuo-ku)

Work Type

Full-time
Domestic Travel Required
Late-night work required

Experience Level

3-5 years

Benefits

Wellbeing programs
Learning and development opportunities
Parental leave for all parents globally

About the Company

Chanel is a world leader in creating, manufacturing, and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery, and Watches.
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations.
At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values are grounded in: Exceptional creation and client experience, Nurturing human potential, Having a positive impact – on people, the environment, and communities around the world.
The House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities.
It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.
This means everyone can grow, continue to be inspired, and feel included, now and in the future.
The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.
Chanel remains committed to rewarding people competitively.

Equal Opportunity

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.