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About the Role

Support delivery of customer business performance through execution of commercial plans, analysis and operational excellence across assigned customers and portfolios. The role supports National Account Managers and National Business Managers in delivering Joint Business Plans (JBP) and commercial plans by managing key processes, providing analysis and ensuring accurate execution of agreed plans. Act as a diligent commercial operator, ensuring high-quality execution, reporting accuracy and disciplined performance tracking, while finding opportunities to improve customer outcomes.

Responsibilities

Support delivery of customer plans and/or Joint Business Planning (JBP) by coordinating inputs, tracking actions and ensuring accurate execution of agreed initiatives.
Sell in and implement pricing and promotional plans within customers, ensuring accurate implementation and alignment to agreed commercial strategy.
Provide high-quality analysis, reporting and performance tracking, supporting identification of risks, opportunities and areas for optimisation.
Partner with NAMs, NBM, Revenue, Category and Planning teams to ensure accurate data, strong execution rigor and effective delivery of commercial plans.
Execution of agreed customer plans and promotional activity
Day-to-day management of smaller customer relationships
Prioritisation of tasks to ensure delivery of customer commitments
Management of routine customer queries and operational issues

Requirements

Degree in Business, Commerce, Marketing or related field
3+ years' experience in FMCG, Sales, Commercial, Customer Development, or Analyst roles.
Recent graduates with strong commercial acumen and a passion for sales are also encouraged to apply.
Experience in Sales, Account Management, Commercial Operations, or FMCG/customer-facing roles.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Experience supporting customer plans, promotions, forecasting, and performance reporting.
Strong attention to detail with a focus on execution excellence and process accuracy.
Ability to manage multiple priorities and coordinate across cross-functional teams.
Excellent communication, stakeholder management, and problem-solving skills

Skills

Commercial acumen
Sales
Analytical skills
Data interpretation
Actionable insights
Customer plan support
Promotion support
Forecasting
Performance reporting
Attention to detail
Execution excellence
Process accuracy
Managing multiple priorities
Cross-functional team coordination
Communication
Stakeholder management
Problem-solving

Location

Sydney HQ

Work Type

Hybrid working

Experience Level

3+ years' experience

Education Level

Degree in Business, Commerce, Marketing or related field

Salary/Compensations

Market-leading salary

Benefits

Competitive reward
Performance-driven bonus
Industry perks
Hybrid working with no set office days
Industry-leading family leave
Generous paid parental leave for all parents
Support for life’s key moments
Health & wellbeing support
Mental health resources
Wellbeing initiatives
Employee assistance programmes
Career growth opportunities
Global opportunities
Leading learning programmes
Clear pathways for development
Inclusive culture
Values-led, inclusive environment
Employee discounts and experiences across our iconic portfolio

About the Company

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company.
Create brands consumers love.
Bring your passion and use your curiosity as you explore, collaborate and innovate.
Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.
Join us to create a career worth celebrating.
Sales is where our brands meet the real world.
This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter everywhere.
It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference.
You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.
With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company.
Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands.
From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities.
Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world.
Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry.
And through our people, their legacy lives on.
Join us, and you’ll collaborate with talented people from all corners of the world.
Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of.
With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills.
Because when varied voices, mindsets, and personalities come together, great ideas are born.
In our supportive culture, your voice will be heard and you’ll be empowered to be you.
Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.
At Diageo, we pride ourselves on our fast paced, bold and agile culture.

Equal Opportunity

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.
We embrace diversity in the broadest possible sense.
This means that you’ll be welcomed and celebrated for who you are just by being you.
You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.
Our ambition is to create the best performing, most trusted and respected consumer products companies in the world.
Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.