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About the Role

Improve the release quality, reliability, and usability of software used in real retail robotics operations. This role focuses on the application layer of our robotics system, including store-facing applications, operator tools, dashboards, backend services, and robot-adjacent components used in production operations. You will design and execute practical test cases, build automated tests and CI/CD validation checks, create lightweight QA tools and log analysis utilities, and maintain operational documentation and FAQs. Your work will help reduce escaped defects, repeated support inquiries, unclear product behavior, repetitive manual validation, and release risk.

Responsibilities

Design and maintain release test cases for robotics applications, including store-facing tablet applications, operator tools, dashboards, backend services, OPM, RobotClient, ShelfClient, and related components.
Review product specifications and release scopes from a quality perspective, and identify missing edge cases, ambiguous behavior, and operational risks before implementation or release.
Break down product requirements, operational flows, and edge cases into concrete test scenarios, expected results, and regression coverage.
Execute release validation and coordinate test results with Engineering, Product, Operations, CS/CX, and BizDev stakeholders.
Build and maintain automated tests, CI/CD validation checks, log analysis utilities, and lightweight internal tools that improve release confidence and reduce repetitive manual validation.
Build and improve lightweight quality engineering practices for release readiness, regression testing, defect triage, test automation, observability, CI/CD validation, and post-release learning.
Analyze field issues, support inquiries, logs, monitoring signals, and incident patterns, then convert recurring problems into test cases, automation candidates, documentation improvements, or product improvement proposals.
Create and maintain internal and external documentation, FAQs, troubleshooting guides, and release notes based on release changes, field issues, and recurring support inquiries.
Help define and track quality metrics such as escaped defects, regression coverage, release readiness, repeated support issues, automation coverage, and documentation effectiveness.

Requirements

3+ years of experience in quality engineering, test automation, software engineering, or a similar technical role involving automated testing, CI/CD validation, or production issue investigation.
Experience designing test cases from product requirements, user flows, business rules, or operational scenarios.
Experience executing release testing for production software used by real users.
Experience building or maintaining automated tests, CI/CD validation, QA tools, log analysis tools, or other engineering systems that improve software quality.
Experience with testing mobile or tablet applications on real devices.
Experience validating API behavior using tools such as Postman, curl, Swagger/OpenAPI, or automated API test frameworks.
Experience using logs, monitoring dashboards, metrics, or error tracking tools to investigate defects, validate fixes, or monitor post-release behavior.
Ability to understand complex systems involving multiple applications, APIs, backend services, mobile/tablet applications, and operational workflows.
Strong attention to detail, especially around edge cases, state transitions, error handling, data consistency, and regression risk.
Experience creating clear documentation, FAQs, troubleshooting guides, or release notes for non-engineering stakeholders.
Ability to communicate clearly with Engineering, Product, Operations, CS/CX, and BizDev teams.
Working knowledge of software development workflows using GitHub, issue tracking tools, CI/CD, and agile development practices.
Business-level Japanese and working-level English communication skills.

Skills

Quality Engineering
Test Automation
CI/CD Validation
Software Engineering
Mobile Application Testing
Tablet Application Testing
API Validation
Postman
curl
Swagger/OpenAPI
Automated API Test Frameworks
Log Analysis
Monitoring Dashboards
Metrics
Error Tracking Tools
Documentation
FAQs
Troubleshooting Guides
Release Notes
GitHub
Issue Tracking Tools
Agile Development Practices
TypeScript
React
C#
Blazor
Unity
Tailwind
shadcn/ui
.NET
Terraform
Azure
Kubernetes
PostgreSQL
MongoDB
Redis
ROS
NVIDIA Jetson AGX
GitHub Actions
SonarQube
Ansible
Playwright
Cypress
Selenium
Appium
XCTest
NUnit
xUnit
SQL
IoT
Robotics
Edge Devices
Retail
Logistics
Operations-heavy SaaS
Field Software

Experience Level

3+ years of experience

About the Company

Technologies include: Frontend / Applications: TypeScript, React, C#, Blazor, Unity, Tailwind, shadcn/ui; Backend: .NET; Cloud Infrastructure: Terraform, Azure, Kubernetes; Data Stores: PostgreSQL, MongoDB, Redis; IoT / Edge: .NET, C++, Python, ROS, NVIDIA Jetson AGX, IoT boards; CI/CD and Quality: GitHub Actions, SonarQube, Ansible.
Prior experience with all of these technologies is not required. We value the ability to understand system behavior, identify quality risks, build practical validation tools, and improve software quality through engineering.