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About the Role

This role supports business growth by ensuring stable operations, delivering high-quality servicing, and enabling smooth implementation of products and capabilities. It also strengthens partner engagement through proactive support and continuous improvement initiatives, helping partners scale their business sustainably.

Responsibilities

• Managing relationships with GNS Bank Partners in Japan and China.
• Ensuring stable operations.
• Delivering high-quality servicing.
• Enabling smooth implementation of products and capabilities.
• Strengthening partner engagement through proactive support and continuous improvement initiatives.
• Supporting partners to scale their business in a stable and sustainable manner.

Requirements

• Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Work Type

• Hybrid
• Onsite
• Virtual

Salary/Compensations

• Competitive base salaries
• Bonus incentives

Benefits

• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

About the Company

• At American Express, our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues.
• From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
• As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
• Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.