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About the Role

Lead Zip's regulatory compliance strategy across Australia and New Zealand, influencing business decisions and shaping the future of responsible financial services. Bring deep expertise in financial services regulation, compliance frameworks, and people leadership to a role that directly supports business growth and customer outcomes.

Responsibilities

• Lead Zip's Compliance Advisory function across Australia and New Zealand, providing strategic guidance on regulatory obligations.
• Act as a trusted advisor to senior leaders, providing practical, risk-based compliance advice.
• Build trusted relationships with regulators and represent Zip with professionalism, transparency, and integrity.
• Own and continuously enhance Zip's regulatory compliance framework.
• Lead the ongoing monitoring of compliance obligations, regulatory change management, and breach reporting.
• Provide high-quality reporting to the Board, Executive, and Committees.
• Partner with teams across the business to design practical controls that strengthen compliance.
• Lead the development and implementation of compliance frameworks, policies, and local procedures.
• Identify opportunities to improve compliance processes through technology, automation, and continuous improvement initiatives.
• Lead, coach, and develop a high-performing team of Compliance professionals.
• Foster an inclusive team culture where diverse perspectives are valued.
• Build compliance capability across Zip by delivering engaging education, awareness programs, and practical guidance.

Requirements

• 10+ years' experience leading Compliance functions within financial services, consumer finance, payments, or fintech.
• Deep knowledge of Australian and New Zealand regulatory frameworks, including consumer credit, financial services licensing, privacy, and broader regulatory obligations.
• Demonstrated experience designing, implementing, and enhancing enterprise compliance frameworks and governance programs.
• Strong leadership experience with a track record of building, developing, and inspiring high-performing teams.
• Experience authoring and presenting Board and Committee papers.
• Ability to communicate complex regulatory matters clearly and confidently.
• Excellent stakeholder management skills.
• Ability to influence, challenge constructively, and build trusted relationships across all levels of the organization.
• Commercial judgment and a pragmatic approach to balancing regulatory requirements with business outcomes.
• A mindset that embraces AI and new tools to adapt, learn, and grow.
• An aptitude for identifying and managing risks.
• Alignment with company values: Customer First, Own It, Stronger Together, and Change the Game.

Skills

• Regulatory compliance strategy
• Financial services regulation
• Compliance frameworks
• People leadership
• Risk management
• Stakeholder management
• Communication
• Team development
• AI and new tools adoption

Location

• Sydney

Work Type

• Hybrid

Experience Level

• 10+ years

Benefits

• 25 days paid leave annually, including birthday leave and quarterly wellbeing days.
• 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers.
• Family support policies including miscarriage bereavement leave and domestic violence leave.
• Mental health and wellness initiatives, including a $299 annual wellbeing allowance, free access for you and your family members to Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass.
• 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year.
• Fee free Zip products, and discounts with Zip merchant partners.
• Team social events, epic offices, free breakfast daily, and weekly free lunches.
• Access the Flare Benefits Hub and Novated Leasing with savings across groceries, fuel, technology, fashion, dining and more.

About the Company

• Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people-centred products.
• Operating in two core markets, Australia and New Zealand and the US, Zip offers access to point of sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants.
• Zip is a values-led business guided by Customer First, Own It, Stronger Together and Change the Game.

Equal Opportunity

• Be a part of a team that reflects the diversity of our customers.
• We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.
• Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience.