Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Reporting to the Area General Manager, you'll take full ownership of the hotel's day-to-day operations, commercial success, and team culture. Leading a diverse team across Rooms, Food & Beverage, Conferencing, and Support Services, you'll drive performance across every aspect of the business while ensuring every guest enjoys an exceptional stay. This is a highly visible leadership role requiring equal parts operational excellence, commercial acumen, and people leadership.

Responsibilities

Oversee all aspects of hotel operations across Rooms, Food & Beverage, Events, and Maintenance, ensuring operational excellence, exceptional guest experiences, and consistent delivery of brand standards while managing critical incidents and after-hours matters.
Drive commercial performance through strategic revenue, sales, and marketing initiatives, maximizing Net RevPAR, profitability, market share, and overall business outcomes.
Manage budgets, forecasting, financial reporting, and cost-control measures, ensuring labor efficiency, effective debtor management, and strong operational performance.
Lead, coach, and develop high-performing teams through recruitment, onboarding, performance management, succession planning, and talent development, while fostering an inclusive and collaborative workplace culture.
Build and maintain strong relationships with owners, corporate stakeholders, suppliers, and community partners, providing regular business updates, leading property inspections and owner meetings, and overseeing CAPEX planning initiatives.

Requirements

5+ years of experience in a senior hotel leadership role, ideally as a Hotel General Manager.
Demonstrated success leading Rooms, Food & Beverage, and Conference & Events operations.
Strong commercial background with proven experience growing revenue and profitability.
Experience managing hotel budgets, forecasting, business planning, and asset management.
Inspirational leadership style with the ability to engage, motivate, and develop high-performing teams.
Strong coaching and talent development capability.
High emotional intelligence and the confidence to navigate complex stakeholder relationships.
Proven ability to lead through change and drive continuous improvement.
Strong understanding of revenue management principles and hotel performance metrics.
Sound knowledge of workforce planning, labor management, and compliance requirements.
Ability to analyze business performance and execute strategies that deliver results.
Understanding of WHS, food safety, and hotel compliance requirements.
Full, unrestricted Australian working rights (sponsorship is not available for this position).

Skills

Revenue Management
Financial Reporting
Cost Control
Talent Development
Stakeholder Management
Change Management
Business Analysis

Location

Sydney CBD, Australia

Work Type

Full-time

Experience Level

Senior Leadership
5+ years

About the Company

At TFE Hotels, we believe our people are the heart of our success. You'll have the opportunity to lead one of Sydney's most dynamic hotels while being supported by a progressive organisation that invests in its leaders and celebrates innovation, collaboration, and results.