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About the Role

The Portfolio Governance Manager will lead the implementation and ongoing management of governance frameworks across key insurer and strategic partner relationships. This role strengthens operational and regulatory governance, ensuring partner obligations, controls, and compliance requirements are documented, monitored, and embedded into daily operations. It also drives continuous improvement across partnership processes, controls, and systems.

Responsibilities

Lead the uplift, implementation, and ongoing management of governance frameworks across key insurer and strategic partner relationships, and new product categories.
Strengthen operational and regulatory governance across different product categories.
Ensure partner obligations, controls, and compliance requirements are effectively documented, monitored, and embedded into day-to-day operations.
Drive continuous improvement across partnership processes, controls, and systems.
Review and uplift partner obligations.
Oversee delegated responsibilities.
Improve broader team documentation and record-keeping practices.

Requirements

Demonstrated experience in governance, risk, compliance, regulatory affairs, operations, or partner management within financial services, insurance, or a regulated industry.
Strong understanding of regulatory, governance frameworks, and risk management principles.
Experience in managing partner/vendor contractual obligations.
Strong understanding of insurance products and regulatory environments in Australia and New Zealand.
Demonstrated ability to lead cross-functional initiatives, influence stakeholders, and manage a program of work.
Experience with performance reporting and data analysis, using tools such as Excel, Power BI, or similar platforms.
Excellent communication, problem-solving, analytical, and critical thinking skills.
Strong project management and process improvement capability.

Skills

Governance
Risk management
Compliance
Regulatory affairs
Operations
Partner management
Excel
Power BI
Project management
Process improvement
Communication
Problem solving
Analytical thinking
Critical thinking

Location

Norwest, Norwest Business Park

Work Type

Flexible working

Experience Level

Senior

Benefits

Flexi days
Flexible working
Annual $1200 travel/parking allowance
State of the art building facilities
Dedicated & subsidised on-site company café (weekly free lunch)
On-site gym
Health & well-being initiatives and programs
Opportunity to take part in in-house leadership & emotional intelligence workshops
Quarterly award functions
Grand annual conference
Retail discounts (movie tickets, Zoo passes, live shows)
Morsl market (automated self-serve food and drink marketplace)

About the Company

Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada.
We are the leading distributor of direct Insurance products in the Australian insurance market.
Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.
We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.