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About the Role
The SNUG Case Manager will provide case management services to victims of crime, assisting them with navigating appointments, applying for compensation, and connecting them to educational/vocational services. This role is crucial for addressing trauma and improving access to victim services within the SNUG program.
Responsibilities
- Work as an onsite case manager and member of the SNUG team to support victims of crime affected by community violence.
- Manage the site's referral resource database and create relationships with local agencies and service providers.
- Assist victims of crime navigate systems, including providing court advocacy and transportation to medical appointments.
- Work with SNUG staff to provide case management services to high-risk program participants.
- Respond with the SNUG team to violent incidents in the community, attend SNUG outreach events, and make home visits to victims and families when appropriate.
- Develop relationships with hospitals and other crime victim service providers to ensure crime victims know about and utilize SNUG services.
- Maintain a sufficient caseload of clients.
- Adhere to all documentation and database requirements and accurately track work in accordance with VOCA reporting standards.
- Willingness to travel to trainings and conferences, including an initial week-long training that may require overnight travel within NYS, and a biannual two-day conference in Albany.
- Be available to support the SNUG team in emergency situations regarding incidents with staff or participants.
- Ability to work flexible hours (evenings and weekends) when necessary.
- Perform any other relevant duties as assigned.
Requirements
- Associates degree from an accredited university.
- Experience working in the social services field.
- 2+ years of experience working in or near the SNUG target areas.
Skills
- Conflict mediation
- Violence prevention
- Case management
- Court advocacy
- Transportation coordination
- Database management
- Relationship building
Location
- Albany, NY
Work Type
- Onsite
- Full-time
Experience Level
- Entry-level
- Mid-level
Education Level
- Associate's Degree
Salary/Compensations
- $56,100
Benefits
- 14 paid holidays
- Health insurance starting the first full month of employment
- Immediate accrual of sick leave
- Personal time available from the first day
- Opportunities for professional training and advancement
About the Company
- Founded as a settlement house in 1912, Trinity Alliance of the Capital Region, Inc. offers a wide variety of resources and support tailored to meet the unmet needs of children, individuals, and families in the community.
- Trinity Alliance values: Collaboration, Growth, Justice, & Compassion.
- Our Mission: To strengthen and support our community by providing comprehensive, compassionate services in partnership with our neighbors.
- Our Vision: Trinity Alliance of the Capital Region will be a responsive agent for change, growth and healing, a community hub that not only leads but listens.