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About the Role
This role supports the climate change program of work for the Department of Customer Service, involving developing and defining approaches, operationalizing them with various teams, and interpreting policy/legislative changes. A key focus is collaborating with colleagues in other Departments and contributing to Department-wide and sector-wide forums.
Responsibilities
- Build and maintain strong relationships with stakeholders across the Department and Whole of Government
- Drive climate change capability uplift across the Department
- Work closely with other central and/or local teams to provide climate change advice, guidance and support to business stakeholders
- Embed climate change considerations into practices that inform decision making or planning activities
- Actively identify, assess and manage climate-related risks across the Department, including identifying areas of concentrated risks, or the cascading and compounding effects of climate change on other risks
- Develop and maintain a coordinated approach to climate-related opportunity identification and management across the portfolio
- Assess climate change maturity across the portfolio and advise actions to enhance maturity
- Coordinate and support Department-wide key activities, including providing climate change input into existing policy or framework reviews, writing reports and briefs for key governance forums and committees, providing support for agencies undergoing climate risk assessments and interpreting emerging climate change policy/legislative requirements.
- Support the Climate Change Risk Officer with the delivery of Whole of Government initiatives
Requirements
- Exceptional customer service skills and ability to partner and negotiate with key and often multiple stakeholders simultaneously, to achieve a common objective
- Demonstrate experience of climate change management where possible, or overall risk management (experience in the NSW public sector is preferable but not essential)
- Strong understanding of climate change information including but not limited to risk assessments, capability building, embedding climate considerations into decision-making and mandatory requirements including legislated targets or climate-related financial disclosures
- A clear and effective communication style which influences and creates opportunities for others to be heard
- Proven ability to stay calm under pressure in challenging situations and unpredictable environments, be able to pivot quickly and respond effectively to multiple tasks and emerging issues in a timely manner
- Ability to interpret complex business needs, by navigating a range of possibilities and problem-solving to achieve a beneficial result.
- Engaging with Deputy Secretaries, Executive Directors, Directors and Managers across the Departmental and Sector contacts.
Skills
- Climate change management
- Risk management
- Climate change information
- Risk assessments
- Capability building
- Embedding climate considerations into decision-making
- Mandatory requirements
- Legislated targets
- Climate-related financial disclosures
- Communication
- Negotiation
- Problem-solving
Location
- Sydney CBD
Work Type
- Temporary
- Full-time
Experience Level
- Senior advisor
- Clerk grade 9/10
Salary/Compensations
- $133,348 - $146,945 per annum plus super
About the Company
- Governance, Risk, and Assurance (GRA) is a Corporate Services business unit that delivers strong governance advisory and support services, promotes a governance culture, and optimises performance in the Department of Customer Service.
- A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
- The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
Equal Opportunity
- We provide adjustments to the recruitment process for candidates, including individuals with disability.