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About the Role

The PIAWE Specialist is responsible for the accurate calculation of Pre-Injury Average Weekly Earnings (PIAWE) to support weekly compensation payments for injured team members. This involves detailed analysis of pre-injury earnings and ensuring all assessments comply with relevant state legislation, regulations and guidelines. The PIAWE Specialist works closely with Eligibility Case Managers to provide timely and compliant compensation calculations that support efficient and fair claims management. This is a 12-month Fixed Term Contract with potential for permanent opportunities.

Responsibilities

Liaise with payroll to obtain and verify earnings data for accurate calculations.
Conduct detailed analysis of pre-injury earnings using payroll records.
Accurately calculate PIAWE in line with relevant state workers’ compensation legislative and regulatory requirements.
Ensure timely delivery of compensation calculations to support smooth claims processing.
Maintain accurate documentation of all calculations, methodologies and supporting evidence for audit purposes.
Identify and escalate complex cases that may impact claim decisions.
Respond promptly and professionally to stakeholder queries, ensuring high-quality customer service.
Deliver a high standard of service that promotes trust and transparency.
Support the Eligibility Case Manager in managing stakeholder expectations by providing clear timeframes and updates.
Ensure all calculations are performed in accordance with applicable state legislation, regulatory guidelines and internal procedures.
Keep up to date with changes in workers’ compensation laws and their impact on PIAWE calculations.
Identify and report potential risks, discrepancies, or noncompliance within wage data or documentation.
Contribute to internal audits and process reviews by providing clear records and justifications for calculations.
Contribute to a positive, supportive team environment that encourages open communication, shared learning, and collective accountability.
Collaborate closely with Eligibility Case Managers and other key stakeholders to ensure coordinated claims handling.
Participate actively in team meetings, training, and continuous improvement initiatives.

Requirements

Demonstrated knowledge and experience in calculating Pre-Injury Average Weekly Earnings (PIAWE) and Weekly Compensation rates in line with relevant legislation and guidelines.
High attention to detail with proven ability to complete complex numerical calculations accurately and efficiently.

Skills

Analytical and detail-oriented.
Effective organization and time management skills, with the ability to manage competing priorities and meet timeframes.
Strong problem-solving skills with the ability to interpret payroll data.
High attention to detail and accuracy in both documentation and calculations.
Excellent written and verbal communication skills.
Proficient in Microsoft Excel.
Experience in workers compensation, insurance, payroll or related field.

Work Type

Fixed Term Contract

Education Level

A qualification or certification in a Business, Finance or related field (desirable).

Benefits

Extensive resources to support onboarding and continual development including DXC University.
Referral bonuses for bringing friends and family to work at DXC.
Flexible leave options, including purchased leave.
Charitable and emergency services volunteer days.
Employee Assistance Program.
Novated leasing.
Discounted health insurance.
Paid parental leave.
Many other discounts.

About the Company

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions.
A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets.
DXC is committed to building better futures for our customers, colleagues, environment, and communities.
We take care of each other and foster a culture of inclusion, belonging and corporate citizenship.
We put this to action developing and implementing societal initiatives within our Social Impact Practice.
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed.
With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates.

Equal Opportunity

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life.
We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge.
We stand by the ‘bring your whole-self to work’ philosophy.
It is our inclusive culture that powers our results, and our company grows only if our people grow.
Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy.
In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.