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About the Role

Appian Customer Success is seeking a Technical Consultant to partner with clients post-sales, developing software solutions on the Appian platform to drive digital transformation. You will work throughout the entire project life-cycle to define, design, develop, and implement custom software solutions, collaborating with client teams and driving adoption.

Responsibilities

• Engage with customers post-sales to develop software solutions on the Appian platform.
• Work throughout the entire project life-cycle to define, design, develop, and implement custom software solutions using Appian’s platform.
• Understand client business processes and technical needs within an agile environment.
• Launch new relational data models in production.
• Develop APIs to integrate with multiple systems.
• Collaborate with client’s technical teams and business users throughout the software and development life cycle.
• Drive adoption by empowering clients to become self-sufficient with building process applications.

Requirements

• Ability to work with clients to define business processes and gather functional and technical system requirements.
• Excellent communication skills.
• Passion for technology and continuous learning.
• Affinity for asking “why” and solving the right problems.
• History of success on cross-functional teams.
• Experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints).
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework).
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services.
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers (preferred).
• 4+ years of experience with hands-on software development or technical consulting.
• Experience with object oriented programming.
• Experience working with relational databases and database design/data modeling.
• SQL skills (writing queries, joins, views, etc).
• Willingness to travel; 20% to support customer engagement.
• Bilingual in Japanese and English.

Skills

• Appian platform
• Agile methodologies
• REST APIs
• SOAP APIs
• JDBC connections
• Web services
• Object-oriented programming
• Relational databases
• Database design
• Data modeling
• SQL
• AWS
• AI
• Analytics
• Machine Learning
• Google Cloud
• Application Integration
• Database
• Developer Tools
• Management & Governance
• Elastic Containers

Location

• Remote
• Onsite

Work Type

• Full-time
• Hybrid

Experience Level

• 4+ years of experience

Education Level

• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics or related field/degree

Benefits

• Health coverage
• Employee Assistance Program (EAP) with free mental health support
• Life and disability insurance
• Employee Stock Purchase Program (ESPP)
• Retirement/pension plan
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits

About the Company

• Appian provides AI automation for mission-critical work.
• We automate complex processes in large enterprises and governments.
• Our platform is known for its unique reliability and scale.
• We’ve been automating processes for more than 25 years and understand enterprise operations like no one else.

Equal Opportunity

• All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.
• Appian provides reasonable accommodations to applicants in accordance with all applicable laws.