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About the Role

We are seeking an Inside Sales professional to support our sales team by making phone calls to potential clients and assisting with administrative tasks. This role offers the opportunity to grow into more advanced sales responsibilities after successful training.

Responsibilities

• Conduct initial phone calls to potential clients as part of planned campaigns.
• Serve as the primary contact for customer inquiries, ensuring a friendly and professional first impression.
• Document call outcomes and maintain customer data within the CRM system.
• Provide organizational and administrative support to the sales team.
• Progress to creating and following up on quotes, and processing tenders after gaining experience.

Requirements

• Previous experience in sales, retail, or customer phone contact.
• Ability to work independently, with structure, and a high degree of personal responsibility.
• Proficient German communication skills (spoken and written).
• Experience with MS Office.
• Service-oriented with a talent for finding solutions to customer needs.

Skills

• Customer Service
• Sales
• Communication
• MS Office
• CRM Systems

Location

• Berlin

Work Type

• Hybrid
• Full-time

Experience Level

• Entry-level to Mid-level

Benefits

• Professional, motivated team with flat hierarchies.
• Intensive onboarding and support.
• Hybrid work arrangements.
• Flexible working hours.
• Open and collegial atmosphere.
• Easily accessible workplace in the heart of Berlin.

About the Company

• Right Point IT GmbH develops innovative software solutions with a focus on Artificial Intelligence for businesses.
• We collaborate with Tropper Data Service AG, a leader in digital document processes and IT services.
• We assist well-known companies in digitizing their business processes.