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About the Role

The Commercial Planning Analyst is responsible for delivering and maintaining the organization’s business reporting of key revenue metrics to ensure maximization of guests and revenue for the Celebrity Cruises brand in Australia & New Zealand. This role provides insights and reporting on business performance at a local product level and on globally deployed ships to achieve the market’s annual guest and revenue plan.

Responsibilities

Prepare and update weekly performance reporting, including the weekly trading meeting and sailing level performance summary.
Continuously seek ways to improve reporting efficiency and drive further insights.
Review booked Average Per Day (APD) versus forecast weekly/monthly, reporting key findings and opportunities/risks to the revenue team.
Provide concise summaries of recommended pricing and inventory changes to the North America Revenue Team.
Monitor competitor pricing and promotions, reporting trends to the North America Revenue Team and senior management.
Review market performance against the annual sourcing plan, providing concise summaries of sourcing requirement changes.
Make recommendations for optimizing the rest of world sourcing mix based on itinerary, sailing length, and proximity to sailing.
Analyze channel performance and share against track and forecast, providing concise summaries of implications for remaining bookings.
Continuously review booking performance versus track, identifying sailings requiring additional focus.
Optimize the future track curve through booking window analysis (passenger and APD) combined with promotional and strategic initiatives.
Communicate changes and work with Miami to ensure successful loading.
Recommend and implement improvements to the local track override model.
Develop an understanding of retention rate models and their impact on the booked position.
Act as the first line of defense in identifying unexpected movements in the booked position driven by retention behavior.
Work with the Commercial Director to investigate retention behavior.
Provide regular analysis on booking performance in relation to the promotional strategy.
Offer strategic insights and performance analysis to Senior Management for the Annual Operating Plan process.
Establish and maintain successful relationships with peers in Revenue Management, Revenue Planning, and International Business Performance teams in Miami.
Advocate for the Australia office and work with Miami teams to adopt new reporting tools or request local support.
Perform other duties as required.

Requirements

Experience gained within the travel industry is preferred.
Proactive and positive way of working.
Commercial vision and a highly analytical approach.
Developed strategic and business analysis skills and effective decision making.
Highly numerate, able to work with mathematical concepts (probability, percentages, ratios, etc.).
Proven experience using data visualization tools (e.g., Power BI).
Advanced MS Excel skills.
SQL experience is preferred.
Strong personal organization and ability to work to deadlines.
Demonstrated ability to communicate, present, and influence credibly.
Ability to demonstrate sound judgment and resourcefulness in decision making and problem solving.

Skills

Business analysis
Pricing analysis
Competitor analysis
Market sourcing analysis
Channel analysis
Performance tracking and analysis
Retention analysis
Promotional reporting analysis
Strategic insights
Data visualization
MS Excel
SQL

Location

Miami, Florida
Sydney

Work Type

Full-time

Experience Level

2 years in an analytical, financial, or commercial role

Education Level

Bachelor’s degree in business, analytics, or finance related topic

About the Company

Celebrity Cruises is a global, multi-billion dollar, luxury cruise line.
The company has a fleet of fifteen ships sailing various global destinations.
Celebrity Cruises is set to revolutionize cruising in the Australia & New Zealand region with the arrival of Celebrity Edge in 2023.
The Australia and New Zealand region contributes nearly 60,000 guests annually.
Celebrity Cruises has been recognized for its innovative ships, including the Edge Series ships voted as 'One of the Best Places on Earth' by Time Magazine.
The brand launched Celebrity Flora, enhancing the destination experience and commitment to sustainability in the Galapagos.
Celebrity Cruises invested in upgrades through its 'Revolution' project.
The brand's aspiration is to 'Open up the World' through extraordinary destinations, culinary excellence, intuitive service, luxurious accommodations, and stunning design.
Celebrity Cruises won over 160 awards in 2020 across various categories.
The company is inclusive, celebrating talent, gender equality, and the diversity of its crew and guests.
Celebrity Cruises hosts the largest Pride at Sea celebrations.
The company cares about its people, guests, and the environment.
The brand is targeting significant growth over the coming years.

Equal Opportunity

We are inclusive and celebrate talent across the board – from raising the bar in gender equality, to celebrating the diversity of our crew and guests - including hosting the largest Pride at Sea celebrations.