Windows 11 Lab IT Deskside Support at PerkinElmer | Yokohama | Rezi

Windows 11 Lab IT Deskside Support at PerkinElmer

Windows 11 Lab IT Deskside Support

PerkinElmer · Yokohama

2 weeks ago

Windows 11 Lab IT Deskside Support

PerkinElmer · Yokohama

19 days ago
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About the Role

PerkinElmer is an experienced and trusted leader in scientific solutions, providing the right solution at the right time to meet critical customer needs. With over an 80-year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with customers to deliver analytical solutions and services.

Responsibilities

  • Build and maintain a working relationship with Lab Owners, IT Teams and Management.
  • Update the physical inventory of lab equipment, PCs, software and any other information pertinent to the environment.
  • Collaborate with client’s project management team to assure a seamless migration.
  • Migrate computers and software per the PKI Windows 10 documentation.
  • Document procedures, policies, troubleshooting and best practices.
  • Coordinate and work with outside vendors during migrations.
  • Maintain daily project-related communications with the Windows 10 team.
  • Participate in daily project scrum meetings.
  • Listen actively and communicate promptly and effectively with users and the Windows 10 management team.
  • Provide timely follow-up.
  • Escalate migration issues to the project manager.

Requirements

  • Bachelor’s degree in computer science or a minimum of 3-5 years of relevant professional deskside experience.
  • Demonstrated Leadership abilities and be achievement oriented.
  • Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems.
  • Strong verbal and written communication skills.
  • Must be customer service oriented and believe in teamwork, collaboration, adaptability and Initiative.
  • Problem-solving skills to resolve issues.

Skills

  • Professionalism
  • Excellent listening skills
  • Superior analytical skills
  • Great verbal and written communication skills
  • Ability to manage one’s time with minimal supervision to achieve objectives

Location

  • Tokyo
  • Yokohama

Work Type

  • Full-time

Experience Level

  • 3-5 years

Education Level

  • Bachelor’s degree in computer science

About the Company

  • PerkinElmer is an experienced and trusted leader in scientific solutions.
  • We have a global service network and distribution centers.
  • We have an 80+ year legacy of advancing science.
  • Our mission is innovating for a healthier world.
  • We collaborate closely with commercial, government, academic and healthcare customers.
  • We deliver a broad portfolio of analytical solutions and OneSource services.
  • We are a unique team of 5,000+ global colleagues.
  • We strive to create an inspiring and inclusive culture for our employees.