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About the Role

The Sales Engineer's mission is to persuade prospects and clients that MRI solutions will meet their business requirements. Sales Engineers are product experts who support AEs/AMs as a strategic resource in deal cycles to help secure and grow ARR. They build trust and confidence with customers by mapping use cases, business objectives, and workflows to offered solutions, and inspire innovative approaches to solving sales enablement challenges. They also collaborate with Product Management, Product Marketing, and Engineering to support customer implementations, product decisions, innovation, and company growth. This position plays an integral role in driving software license and long-term application support revenue for MRI Software.

Responsibilities

• Act as a technical resource for the MRI sales team from qualification to successful close of the sale.
• Be responsible for providing presales technical / functional support to assigned deals, prospective clients and existing customers while ensuring customer WOW.
• Deliver customer-centric value based presentations and solution demonstrations.
• Influence at least $250K of ARR [Annual Recurring Revenue] in a 12 month span.
• Develop, design, validate, and assist in positioning MRI software capabilities to include advanced product concepts and 3rd party complimentary interfaces.
• Present both the functional capabilities and business value of MRI software applications including demonstrating deep familiarity with MRI direction, product roadmap and industry presence.
• Able to deliver proof of concept that can be used to establish viability, address technical issues, demonstrate alignment with discovered client needs, and advance the sales process.
• Evoke prospect and client confidence while positioning MRI offerings and architecture in the best possible light.
• Anticipate and address technical objections in the sales cycle.
• Respond effectively to RFPs.

Requirements

• Demonstrated proficiency in accounting software and/or ERP solutions.
• Through knowledge of systems, application design and integration methods.
• Strong verbal and written communication skills: needs analysis, framing, business justification, project execution, and learning on the fly.
• Capable of interacting with and influencing C-level decision makers.
• Demonstrated ability to solve for improved business processes and work through complex technical problems.
• Flexibility/adaptability. Adjusts quickly to changing priorities and conditions.
• Copes effectively with complexity and change.
• High standards. Expects personal performance and team performance to be nothing short of the best.

Skills

• Practical knowledge of MRI solutions, specifically ProLease Enterprise (Horizon) would be highly advantageous
• AI or BI skills would be advantageous

Location

• United States
• United Kingdom
• Hong Kong
• Singapore
• Sydney
• South Africa
• New Zealand
• Canada
• India
• Ireland

Work Type

• Remote
• Hybrid
• Onsite

Experience Level

• 2+ years of experience as a sales engineer for a SaaS, CRM, ERP and/or real estate software company would be advantageous

Education Level

• Tuition reimbursement

Benefits

• Incentive commissions plan – high potential earnings upside
• Flexible working arrangements
• Engaging, fun & inclusive culture
• Tuition & Gym Reimbursement
• Employee recognition programmes - Circle of Excellence and Service Awards
• Flexi Fridays
• Add 16 extra hours to your time off to shorten your workday as part of our Flex at MRI program.
• Utilize 16 hours of paid time to volunteer.
• Generous employee referral scheme rewards you for bringing in talent.
• Regional-specific healthcare benefits for you and your family.
• Parental Leave and parental support perks allow you to grow your family comfortably as an MRI employee.
• PTO days plus observed holidays.
• Tuition reimbursement offerings.
• Flexibility of working from anywhere in the world for two weeks out of the year.

About the Company

• MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business.
• Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets.
• With nearly five decades of expertise and insight, we have grown to include offices in across the United States, the United Kingdom, Hong Kong, Singapore, Sydney, South Africa, New Zealand, Canada, India, and Ireland with over 3000 team members to support our clients and their unique needs!
• From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play.
• Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated.
• Experiences that deliver real value every day.
• We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong.
• Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.
• At MRI, one of our core values is to strive to amaze.
• From the intelligent solutions we create to the culture we cultivate, that’s our goal every day.
• Because that’s what industry leaders do.
• Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients.
• Amazing growth requires amazing employees.
• Are you up to the challenge?
• We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply.
• We’d love to hear from you!
• At MRI, our company culture is more than a talking point – it’s what makes us shine!
• We value your hard work and encourage you to be your whole self while you do it.
• Passion, integrity, and inclusion mixed with a healthy dose of fun is what makes us the right fit for your next career move!
• We’re completely dedicated to making this the best job you’ve ever had!
• We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:
• Join our employee-led resource groups to maximize your experience at work.
• Know great workers? Our generous employee referral scheme rewards you for bringing in talent.
• Enjoy peace of mind with our regional-specific healthcare benefits for you and your family.
• Big on family? So are we!
• Maintain a fantastic work-life balance with PTO days plus observed holidays.
• Further your professional development and growth with our tuition reimbursement offerings.
• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year.
• And more!
• Now, take a glimpse into some of the fun we have here: MRI Software Instagram

Equal Opportunity

• MRI is proud to be an Equal Employment Opportunity employer.
• MRI is proud to be an inclusive employer.
• We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more.
• We believe that Belonging is a direct result of Diversity, Equity, and Inclusion.
• Those values are woven into the fabric of who we are and are foundational to our continued success.
• Come and see for yourself!