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About the Role

This role focuses on developing and implementing the learning and development strategy, embedding a culture of continuous learning, and designing and delivering impactful development programs for leadership and management.

Responsibilities

• Develop the strategy and implement the learning and development agenda aligned to business objectives and growth plans.
• Embed a culture of continuous learning, high performance, and accountability across the organisation.
• Partner with leadership to identify capability gaps and build targeted development initiatives.
• Act as the L&D lead, promoting best practice and driving engagement in learning across the business.
• Design and deliver leadership and management development programmes.
• Equip managers with the skills to coach, challenge, provide feedback, and lead high-performing teams.
• Deliver training on core people processes including performance management, probation, feedback, and difficult conversations.
• Provide coaching and support to managers to strengthen leadership capability.
• Design and develop scalable learning content including workshops, e-learning modules, toolkits, and learning journeys.
• Apply adult learning principles and instructional design methodologies to create engaging, practical learning experiences.
• Translate business needs into clear, accessible, and impactful learning solutions.
• Continuously improve content based on feedback, performance data, and evolving business needs.
• Facilitate engaging, high-quality learning sessions (in-person and virtual).
• Deliver onboarding programmes and core learning interventions across the business.
• Support learners and cohorts through structured learning journeys.
• Enable internal stakeholders to deliver learning through strong materials and guidance.
• Own and continuously evolve the onboarding programme to ensure a structured, engaging, and values-driven experience.
• Support early-stage capability building to enable new hires to become productive quickly.
• Ensure consistency and quality of onboarding across the organisation.
• Partner with HR Business Partners and leadership to support talent development and performance initiatives.
• Support organisational design, change, and capability-building initiatives.
• Contribute to building internal talent pipelines and succession planning.
• Design and implement digital learning solutions, including e-learning and self-directed learning resources.
• Leverage learning platforms (LMS) to drive engagement and accessibility.
• Ensure a consistent and scalable learning experience across the organisation.
• Manage and optimise the apprenticeship levy to support long-term.
• Work closely with HR, leadership, and subject matter experts to align learning with business needs.
• Identify risks, dependencies, and improvement opportunities across learning initiatives.

Requirements

• Relevant qualification in Learning & Development, HR or related field.
• CIPD or equivalent professional qualification desirable.
• Experience in a Learning & Development, Talent Development or similar role.
• Experience designing and delivering leadership and management development programmes.
• Experience operating in a fast-paced, scale-up or high-growth environment.
• Experience building or evolving L&D frameworks and programmes.
• Experience working with senior stakeholders and cross-functional teams.

Skills

• Strong instructional design and content development capability
• Excellent facilitation and presentation skills
• Strong stakeholder management and influencing skills
• Ability to translate business needs into practical learning solutions
• Strong organisational and programme management skills
• Comfortable working with data and using insights to improve outcomes
• High levels of initiative, ownership and adaptability
• Strong digital literacy and experience with learning technologies

Education Level

• Relevant qualification in Learning & Development, HR or related field
• CIPD or equivalent professional qualification desirable