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About the Role
As an Asset Protection Partner, you'll safeguard Sephora’s assets and support a safe, inclusive environment for clients and employees. Working with store leaders and the District Asset Protection Manager, you'll help implement safety and shrink strategies, monitor store activity, and handle incidents with professionalism and care.
Responsibilities
- Promote safety & awareness by leading/joining meetings and training to increase asset protection and reinforce safety protocols.
- Maintain a strong store presence, spending 75-80% of time on the selling floor to deter theft, support service, and maintain a safe environment.
- Partner with leadership to align shrink reduction and safety initiatives.
- Monitor & investigate losses using CCTV and reporting tools.
- Respond to incidents by de-escalating situations professionally, prioritizing safety and client experience.
- Execute audits and reporting for asset protection efforts.
- Ensure compliance with all asset protection policies and licensing requirements.
- Support multiple locations as needed.
- Represent Sephora by testifying in court on behalf of the company if required.
- Meet the required minimum number of weekly shifts/hours for Full Time (30-40 hrs/week).
- Be available during peak retail operations (nights, weekends and holidays).
- Demonstrate punctuality and consistent attendance.
Requirements
- 1–2 years in retail operations, sales, hospitality, asset protection, or loss prevention.
- Understanding of retail operations, shrink, and safety.
- Ability to build trust and collaborate across teams.
- Conflict de-escalation skills.
- Comfortable with CCTV and reporting tools.
- Excellent communication and attention to detail.
- Physically able to lift and carry up to 50lbs.
Skills
- Asset protection
- Loss prevention
- Retail operations
- Sales
- Hospitality
- Safety protocols
- Shrink reduction
- CCTV operation
- Reporting
- Conflict de-escalation
- Communication
- Attention to detail
Location
- San Francisco, CA, United States
Work Type
- Full Time
- Hourly
Experience Level
- 1-2 years
Salary/Compensations
- $26.25 - $30.94/hr.
Benefits
- Comprehensive healthcare and wellbeing benefits based on eligibility
About the Company
- Sephora is a beauty community where everyone’s uniqueness is celebrated, respected, and honored.
Equal Opportunity
- Sephora is an equal opportunity employer and considers all applicants without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category.
- Sephora is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
- Sephora will consider all qualified applicants, including those with arrest and conviction records, in a manner consistent with all applicable laws, including the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.