Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Dig Inn is seeking an experienced Facilities Manager to oversee the maintenance and repair of its restaurant portfolio across the Northeast and Mid-Atlantic. This role involves managing a facilities specialist and vendors to ensure high-quality, cost-effective, and timely maintenance, repair, and renovation projects. The Facilities Manager will manage the facilities maintenance budget, act as a liaison between operations and external partners, and resolve facilities-related issues.

Responsibilities

Facilitate restaurant-related services, repairs, and maintenance for over 30 assets, including R&M contracts and agreements.
Manage facilities management software (ResQ).
Work directly with the Repair and Maintenance Specialist on scheduling, validating work, and escalating services.
Serve as the primary contact for vendors, inspection services, commercial property management, landlords, and third-party facility management services.
Prioritize service requests and lead critical facility issues to resolution.
Communicate repair updates to restaurants and provide feedback.
Perform routine field audits to identify asset opportunities, validate services, and gather feedback.
Educate and coach restaurant managers on facility processes, tools, maintenance best practices, basic troubleshooting, and budget compliance.
Support the new restaurant opening (NRO) process by setting up asset services, auditing buildings, and ensuring quality turnover.
Ensure all restaurants adhere to local regulatory requirements, including fire safety, commercial kitchen systems, and health department standards.
Forecast annual budgets and ensure compliance, identifying opportunities to reduce long-term spend.
Support or lead asset renovation work.
Provide administrative support for daily work order follow-up, status communication, report creation, budget preparation, project management of small renovations/equipment installs, and inventory maintenance.

Requirements

5+ years of experience in facilities management or a related field; restaurant facilities experience is a plus.
Working knowledge of general construction, facility services, and maintenance services, including associated costs.
Knowledge of restaurant mechanicals, kitchen and refrigerator equipment, and local regulatory requirements.
Experience developing, managing, and tracking budgets.
Experience using facilities management platforms and strong prioritization skills.
Detail-oriented with a commitment to resolving issues.
Proactive and adaptable with a 'can-do' attitude.
Organizational skills to manage multiple maintenance schedules.
Strong computer skills.
Ability to work flexible hours and handle emergency situations.
Excellent communication skills.
Entrepreneurial spirit; self-starter capable of working with minimal direction.
High level of integrity and ability to build trust.
Willingness to travel between restaurants, including occasional travel to non-NYC markets.

Skills

Facilities management
Budget management
Vendor management
Project management
Maintenance scheduling
Repair and maintenance
Construction knowledge
Regulatory compliance
Communication skills
Prioritization
Problem-solving

Location

Northeast
Mid-Atlantic

Work Type

Hybrid
In-person site visits required

Experience Level

5+ years

Salary/Compensations

$95,500-125,000/year

Benefits

Bonus potential
Healthcare benefits (Medical, Dental, and Vision)
16 weeks of Fully Paid Parental Leave
401K Programming
Short-Term Disability
Phone reimbursement
Commuter benefits
Company laptop
Flexible vacation time (up to 20 days a year)
Complimentary Dig Inn lunch every day

About the Company

Dig Inn is an upscale fast-casual brand with 30 locations in the Northeast, committed to sourcing, cooking, and serving delicious, seasonal vegetables and comfort food at scale.
Each restaurant is run by a Chef and culinary team dedicated to scratch cooking.
The company focuses on doing things right, building its business on good food and great people.
Dig Inn aims to make fresh food accessible.

Equal Opportunity

Dig Inn is proud to be an Equal Opportunity Employer.
We do not discriminate on the basis of race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under the New York State Human Rights Law, caregiver or partnership status as those terms are defined under the New York City Human Rights Law (if you are employed in New York City) or other protected status or any other characteristic as protected under applicable federal, state and local law (“Protected Status”).
Female, LGBTQIA+, BIPOC, and diverse candidates are encouraged to apply.