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About the Role

CrowdStrike is seeking a Regional Director, Services Sales & Falcon Complete to lead sales and business development for its services portfolio across JAPAC. This role drives revenue growth, builds customer relationships, manages a sales team, and positions Professional Services and Falcon Complete MDR offerings with enterprise customers. The Director will act as the primary liaison for complex service engagements, manage regional sales strategy, lead team performance, and ensure exceptional customer outcomes.

Responsibilities

Build, develop, and manage a high-performing regional sales team; set team performance expectations; provide coaching, mentorship, and career development; drive accountability for revenue targets and customer satisfaction metrics.
Develop and execute regional sales strategy for services and Falcon Complete; identify and pursue new business opportunities; manage sales pipeline; achieve/exceed regional revenue targets; establish territory plans and account strategies.
Demonstrate deep knowledge of CrowdStrike's services portfolio, capabilities, and engagement models; articulate value proposition to enterprise customers; support complex deal negotiations and contract discussions.
Drive adoption of Falcon Complete as a comprehensive managed services solution; educate customers on Falcon Complete benefits (24/7 managed threat hunting, proactive threat monitoring, expert-led incident response); position Falcon Complete as a strategic alternative to traditional managed security services; support Falcon Complete sales enablement across the team.
Build and maintain strategic relationships with enterprise customers and key stakeholders; serve as primary point of contact for complex service engagements; understand customer needs and position CrowdStrike solutions accordingly; ensure executive-level engagement when appropriate.
Drive cross-sell opportunities by identifying and positioning complementary CrowdStrike products and services to existing customers; collaborate with Account Management and Sales teams to expand customer wallet share; develop and execute regional cross-sell strategies to maximize customer lifetime value.
Monitor competitive landscape; identify market trends and opportunities; position CrowdStrike competitively against established managed services and services providers; communicate market insights to leadership and sales team.
Partner with Services Delivery, Account Management, Sales, Product, and Marketing teams to ensure seamless customer engagements; coordinate with internal stakeholders to support customer success, retention, and expansion opportunities.
Ensure high-quality customer experiences; manage customer expectations; identify upsell and expansion opportunities; contribute to customer retention and satisfaction metrics.

Requirements

8+ years of enterprise software/services sales experience, with 3+ years in managed services, cybersecurity services, or related technical services domain
2+ years of team leadership and people management experience
Proven track record of exceeding sales targets and managing complex, high-value deals
Deep understanding of managed services, services engagement models, and customer success drivers
Established relationships and credibility with enterprise customers
Ability to engage effectively with C-suite executives and technical stakeholders
Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes.
Strong team leadership, coaching, and communication skills
Experience in a competitive, fast-paced sales environment

Skills

Managed services
Cybersecurity services
AI technologies
Team leadership
Coaching
Communication
Sales strategy
Business development
Customer relationship management
Cross-selling
Competitive intelligence
Endpoint protection
Threat intelligence
Incident response services

Location

JAPAC

Work Type

Travel across JAPAC

Experience Level

8+ years of enterprise software/services sales experience
3+ years in managed services, cybersecurity services, or related technical services domain
2+ years of team leadership and people management experience

Education Level

MBA or advanced business degree

Benefits

Market leader in compensation and equity awards
Comprehensive physical and mental wellness programs
Competitive vacation and holidays for recharge
Paid parental and adoption leaves
Professional development opportunities for all employees regardless of level or role
Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
Vibrant office culture with world class amenities
Great Place to Work Certified™ across the globe

About the Company

Global leader in cybersecurity, protecting people, processes, and technologies.
Mission: Stop breaches, redefining modern security with an AI-native platform.
Processes almost 3 trillion events per day with growing traffic.
Customers span all industries, relying on CrowdStrike for business continuity and safety.
Mission-driven company leveraging AI to transform work.
CrowdStrikers drive careers through flexibility and autonomy.
Culture of responsible AI adoption, experimentation, and innovation.
Uses an AI-first mindset as a force multiplier for execution, expertise, insights, and problem-solving.
Seeks passionate, innovative, and customer-committed individuals.
Founded in 2011 to address sophisticated attacks with advanced endpoint protection and intelligence.
Falcon has redefined endpoint protection; the company stops breaches.

Equal Opportunity

CrowdStrike is proud to be an equal opportunity employer.
Committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed.
Supports veterans and individuals with disabilities through affirmative action.
Provides equal employment opportunity for all employees and applicants.
Does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law.
Bases all employment decisions on valid job requirements.