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About the Role

The Web Merchandising team shapes Pottery Barn’s digital customer experience by bringing the brand vision to life online. This role supports customer experience and business performance through merchandising, content execution, and digital optimization, partnering with various teams to execute product launches and category strategies that inspire customers and maximize conversion.

Responsibilities

• Execute website merchandising and product discoverability strategies and optimizations.
• Address site feedback and enhance overall customer experience across site and across channels.
• Interface with merchandising teams to ensure site data integrity and correct product set-up.
• Interface with site managers, project management and e-technology team for timely database uploads, site deployments, and reporting of issues.
• Manage database uploads to UAT testing environments.
• Coordinate and participate in daily site testing to ensure correct data integrity.
• Coordinate the archiving of Website seasonal features, functionality, and products.
• Other projects as assigned.

Requirements

• 0-2 years previous eCommerce, catalog or digital marketing experience.
• Intermediate Excel skills, must have an interest in the linkage from systems to the Web; access database and/or Adobe Analytics experience a plus.
• Strong affinity for the product/concept.
• Able to execute in timely manner, anticipate problems and provide creative solutions.
• Well-organized and extremely detail oriented.
• Able to deal with ambiguity and a changing environment.
• Action-oriented and full of energy for challenges.
• Strong verbal and written communication skills for reporting findings and collaborating with stakeholders.
• Ability to handle multiple tasks and projects simultaneously.
• Strong organizational skills to meet deadlines and manage priorities.

Skills

• Excel
• Access database
• Adobe Analytics
• Communication skills

Location

• San Francisco

Work Type

• Onsite
• Hybrid

Experience Level

• 0-2 years

Salary/Compensations

• $30/HR

Benefits

• A generous discount on all WSI brands
• A 401(k) plan and other investment opportunities
• Paid vacations, holidays, and time off to volunteer
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits
• Tax-free commuter benefits
• A wellness program that supports your physical, financial and emotional health
• In-person and online learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Resources for self-development
• Advisor (Mentor) program
• Career development workshops, learning programs, and speaker series

About the Company

• Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands are Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are among the best known and most respected in the industry. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and even outdoor spaces. We've seen some big changes since our first brick-and-mortar store opened more than half of a century ago. What hasn't changed is our passion for high-quality products, functional design, outstanding customer service, and enhancing the lives of our customers and the communities where we operate. Today, we're a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and some of the most talented teams in retailing - and we're always looking for new energy and ideas.

Equal Opportunity

• Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.