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About the Role

The Senior People and Culture Advisor provides expert operational and strategic support to the People and Culture Manager. The role is responsible for implementing data-driven workforce solutions and delivering proactive people practices supporting a high-performing, inclusive, and adaptable organisation. This position partners with senior stakeholders across the Commission to align people strategies with organisational objectives.

Responsibilities

Partner with managers and teams to co-design and implement integrated people and culture strategies.
Provide analysis and reporting of workforce metrics to support evidence-based decision making, including HR Dashboard and people analytics, to assist with change and drive growth and development at the Commission.
Support the People and Culture Manager on projects related to workforce strategy, change, and reform.
Deliver high-quality advice and support to Managers across a range of people functions, including performance, capability, recruitment, employee relations, and engagement.
Manage sensitive and complex people matters in compliance with legislative, policy, and ethical standards.
Drive improvements to policies, processes and practices using insights from data, feedback, and benchmarking.
Lead the design, delivery and continuous improvement of learning and development programs, ensuring alignment with organisational needs and workforce capability priorities.
Develop and oversee staff engagement, onboarding, leadership development and wellbeing initiatives, including leading and managing senior and PSSE Band roles.
Support the performance of outsourced HR service providers through issue resolution, data validation and SLA compliance, and vendor management, engaging in insightful, data-driven conversations on service delivery.

Requirements

Tertiary qualifications in Human Resource Management, Business, Industrial Relations or a related field, or equivalent experience.
Demonstrated experience in a senior HR or people and culture advisory role within the NSW public sector or similar context.
Strong data literacy with the ability to interpret, analyse and communicate workforce data to influence action.
Knowledge of NSW Public Sector legislation, GSE Act, Awards and HR policies.
Applicants are required to submit an online application.
Submit a current resume / curriculum vitae (CV) (maximum 5 pages).
Submit a cover letter outlining your relevant qualifications, skills and experience (maximum 2 pages).

Skills

Data literacy
Workforce data analysis
Workforce data communication
NSW Public Sector legislation knowledge
GSE Act knowledge
Awards knowledge
HR policies knowledge

Location

Work Type

Full Time
Ongoing

Experience Level

Senior

Education Level

Tertiary qualifications in Human Resource Management, Business, Industrial Relations or a related field, or equivalent experience.

Salary/Compensations

$133,348 - $146,945 plus superannuation and annual leave loading

Benefits

Flexible working arrangements
Great office facilities walking distance from Central station
Access to our well-being initiatives such as Fitness Passport, Headspace subscription and more!

About the Company

The Health Care Complaints Commission (HCCC) is an independent statutory body set up under the Health Care Complaints Act 1993.
The work of the Health Care Complaints Commission (HCCC) contributes to ensuring the community is safe and confident in the standard and quality of health services in NSW.
The Commission protects the health and safety of the NSW community through independent, accessible, and effective management of health care complaints and regulatory action.
At the HCCC, we are a purpose-driven organisation.
We value integrity, fairness and professionalism, and we are committed to supporting our people with meaningful work, clear expectations, and opportunities for growth.

Equal Opportunity

The HCCC is committed to creating an inclusive workplace.
We welcome applicants from diverse backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTIQA+ communities, and culturally and linguistically diverse communities.
Workplace adjustments are available on request.