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About the Role

Join our retail team and be part of a culture where service meets style, and every interaction reflects the pop luxury and elegance of Swarovski. As a Sales Consultant, you’ll deliver exceptional service, create memorable brand experiences, and inspire customers with your passion for our products, all while achieving sales goals and contributing to a vibrant team.

Responsibilities

• Deliver outstanding customer service and create emotional connections through storytelling
• Build trust and lasting relationships with customers, promoting loyalty programs
• Achieve individual and team sales goals, taking accountability for results
• Collaborate with your team to create a welcoming, organized store environment
• Stay up to date with brand products knowledge, using digital tools to enhance the customer experience

Requirements

• Passionate about fashion, luxury, or lifestyle brands
• Experienced in a multicultural retail environment
• Excellent and proven customer service skills and a winning personality that builds trust
• Curious, empathetic, and results-driven team player with a commercial mindset
• Digitally savvy and comfortable using retail technology
• Confident expressing your individuality and bringing creative ideas to the team

Skills

• Customer service
• Sales
• Teamwork
• Communication
• Digital literacy
• Retail technology

Work Type

• Retail

Salary/Compensations

• 16.98 - 19.81 Hourly
• Ability to participate in a sales incentive bonus pay program

Benefits

• Recognition awards
• Exclusive employee discounts on Swarovski products
• Paid volunteering leave
• Global employee assistance program
• Comprehensive product and personal training
• Opportunities for career development

About the Company

• Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality.
• Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.
• Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation.
• We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.
• Joining Swarovski means being part of a bigger purpose.
• You can create a positive impact and work wonders by bringing your unique ideas to life.
• Together, we’ll inspire the world of interior décor, fashion, culture, film and entertainment.

Equal Opportunity

• All employment decisions will be made without regard to race, color, religion, age, national or ancestral origin, gender, sexual orientation, marital status, citizenship status, veteran status and disability.