Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
As our Senior Commercial Operations Manager, you will lead the Commercial Operations function for MYOB’s Mid-Market business, partnering closely with Sales, Customer Success, Business Development, and senior leadership to drive commercial performance and sustainable growth. This role offers significant visibility and influence, transforming complex data into clear direction to enable smarter decision-making and improve planning, performance, and scaling.
Responsibilities
- Lead and develop a high-performing Commercial Operations team, setting clear priorities and supporting delivery against strategic business goals.
- Partner with Sales, Customer Success, Business Development and senior leaders to shape and deliver commercial strategies that support growth and great customer outcomes.
- Own key sales and revenue operations activities, including forecasting, pipeline management, quota setting, territory design, incentive programs and performance reporting.
- Deliver commercial insights, modelling and recommendations that support strategic decision-making across the business.
- Improve the way we work by identifying opportunities to automate, simplify and strengthen processes and systems.
- Lead cross-functional initiatives and strategic projects, bringing people together to drive strong execution and measurable impact.
- Maintain strong governance across commercial systems, reporting and data quality so leaders can make confident, informed decisions.
Requirements
- Strong experience leading Commercial Operations, Revenue Operations or Sales Operations functions in a complex, fast-moving business.
- A track record of partnering with senior leaders and acting as a trusted commercial advisor.
- Strong people leadership skills, with the ability to build, coach and empower high-performing teams.
- Deep experience across forecasting, quota and territory planning, sales performance, commercial analysis and operational improvement.
- Confidence working with CRM and reporting platforms such as Salesforce, HubSpot, Power BI or similar tools.
- A hands-on, proactive approach, with the ability to work through ambiguity, drive outcomes and balance strategy with execution.
- Experience in a SaaS, ERP or broader technology business would be highly regarded.
- An interest in using AI and emerging technologies to improve commercial operations and team efficiency.
Skills
- Commercial Operations
- Revenue Operations
- Sales Operations
- Forecasting
- Pipeline Management
- Quota Setting
- Territory Design
- Incentive Programs
- Performance Reporting
- Commercial Analysis
- Operational Improvement
- Salesforce
- HubSpot
- Power BI
- AI
- Emerging Technologies
Location
- Australia
- New Zealand
Work Type
- Hybrid
Experience Level
- Senior
Benefits
- Flexible, hybrid workplace
- Home office setup financial assistance
- Corporate discounts and vouchers
- Wellbeing support via Sonder partnership
- In-house training and programs
- LinkedIn Learning
- Conference and study assistance
- Variety of leave options (purchased leave, parental leave, domestic violence leave, transgender leave, community leave, study leave)
- Community involvement opportunities (Wellness, Belonging, Planet)
About the Company
- MYOB is a leading business management solution dedicated to helping businesses in Australia and New Zealand start, survive, and succeed.
- We believe that when businesses run smoothly, everyone benefits.
- Our mission is to provide every person in business with the tools they need to focus on what matters and achieve their goals.
- Joining MYOB means impacting businesses, shaping the future of work, and growing alongside the people and communities we support.
- We are in the business of people, making MYOB Everyone’s Business.
Equal Opportunity
- We are proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it.
- We encourage applications from individuals with unique contributions, lived experiences, and fresh perspectives.
- We welcome applications even if you don’t tick every single box.
- We are a Circle Back Initiative Employer and commit to responding to every applicant.