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About the Role

The Referral Coordinator serves as an important liaison between clinics and doctors, upholding a patient-centered and service-oriented approach. This role is responsible for the development and growth of the practice via referrals.

Responsibilities

• Establishes and fosters relationships with all optometric and other referring physicians.
• Coordinates with the medical staff within the practice to ensure proper communication and follow-up with referring physicians.
• Communicate with all team members to ensure good working relationship between our physicians and all referring physicians.
• Maintains a database with pertinent information regarding referral sources of the practice and referral patterns of each individual referring physicians.
• Correspond with patient’s web portal inquires.
• Process incoming referrals for area of responsibility.
• Schedules all appointments with the appropriate physician and clinic to ensure top quality care to patients.
• Reviews the schedule status daily for the remainder of the week and the following two weeks.
• Research complex issues across multiple databases and work with support resources to resolve patient issue.
• Performs other duties as needed or required.

Requirements

• Minimum of two years of experience in a medical office or clinic required.
• Strong organization and prioritization skills.
• Excellent verbal and written communication skills.
• Customer service skills
• Experience in Microsoft Suite products: Excel, Word, and PowerPoint.
• Self-starter with ability to work independently.

Skills

• NextGen
• ModMed
• Referral coordination
• Microsoft Suite products: Excel, Word, and PowerPoint

Location

• Austin, TX 78731

Work Type

• Full Time

Experience Level

• Experienced

Education Level

• High school diploma or GED required

Benefits

• Generous PTO and Paid Holidays
• Medical, dental and vision benefits
• Profit Sharing Opportunity
• Paid Holidays
• Company paid life insurance
• 401(K)
• On-going education available including certification reimbursement
• Discount Programs Including Vision discounts on products and services

About the Company

• Comprehensive EyeCare Partners is one of the nation’s largest vision care management service organizations.
• CompEye is focused on providing best-in-class, full-spectrum practice management and administrative services to its affiliated physicians and practices in support of their mission to deliver clinical excellence.
• Our Mission: Building the nation’s preeminent eye care services company by partnering with world class physicians, driving superior clinical and surgical outcomes, while optimizing the patient experience.