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About the Role

Responsible for analyzing, defining, planning, and managing complex Medimpact products and services, including new development and enhancements. Contributes to business strategy and translates it into product strategies, roadmaps, and requirements that deliver customer value and meet business goals. May lead, guide, mentor, train, and develop junior product managers. Defines and manages metrics to measure product and service success.

Responsibilities

Actively researches and stays abreast of trends in the marketplace to ensure the product’s competitive position.
Identifies measurable KPIs with monitoring/reporting solutions in partnership with business and IT ownership.
Directs the overall scoping, planning, business requirements definition and delivery of products and services from idea inception through design, development, delivery, ongoing support and enhancement and potentially retirement across the full product lifecycle.
Provides product management oversight for assigned products and services, including annual strategic product planning; revenue and expense budgeting and forecasting; pricing; sales strategy development and facilitation; product positioning, packaging, and messaging; marketing and sales material development; product training, product testing, assessment, and support; RFP support; and product demonstrations.
Partners with business stakeholders, end-users and business analysts to define business rules as they apply to processes and procedures and to define and document business requirements and develop work-flow diagrams, functional hierarchies, process models, revenue models, fee schedules, etc.
Ensures business requirements are appropriately translated into customer deliverables.
Interfaces with other areas within the company, including IT, Sales & Marketing, Operations, Clinical, BI, Finance/Analytics and Project Management.
Owns prioritization of product backlog for assigned products and coordinates with appropriate IT and Business teams to ensure delivery.
Continues to assess and address functional specifications, non-functional requirements and operational readiness.
Monitors the overall development schedule to ensure the on-time delivery of software development initiatives.
Gains internal and regulatory approvals.
Coordinates and participates in user acceptance testing efforts to ensure the delivered product meets the required functionality, user interface and performance requirements.
Champions the rapid adoption of new application features by conducting demonstrations and producing materials such as tutorials, release notes, help guides, and FAQs.
Contributes to new or updated sales and marketing materials including, but not limited to, product binders, product summaries, presentations, proposal language, and product training materials.
Provides product and system demonstrations for new and existing clients and acts as the SME in answering questions and highlighting key system capabilities.
Acts as product champion and steward of the health and well-being of specified applications and solutions.
Completes all documentation throughout the product or project lifecycle, including creating business cases, business plans, business requirements, data dictionaries, SOPs and product toolkits.

Requirements

BS/BA and 5+ years’ experience or equivalent combination of education and experience.
2 years' of SME in respective areas.
Ability to effectively recognize complex problems and apply analytic and critical thinking skills to innovate solutions.
Ability to exercise sound judgment and decision-making.
Ability to collaborate on cross-functional projects and liaise with stakeholders in both the business and IT.
Ability to define requirements and prepare and maintain detailed product/project plans, roadmaps, and related financial analysis.
Demonstrated ability to positively interact with clients, and staff of all levels.
Willingness to take accountability for achieving service commitments.
Demonstrated ability to achieve results.
Demonstrates ability to appear for work on time, follow directions from a supervisor, interact well with co-workers, understand and follow work rules and procedures, comply with corporate policies, goals and objectives, accept constructive criticism, establish goals and objectives, and exhibit initiative and commitment.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Must provide adequate support to internal clients; be available for regular interactions and coordination of work with other employees, colleagues, clients, or vendors; as well as be available to facilitate effective decisions through collaboration with stakeholders.
Must have the flexibility to work beyond traditional hours and be able to work nights, weekends or on holidays as required.
Attendance may be required at various local conferences and meetings.

Skills

MS Office / Word, PowerPoint, Excel, Visio and Outlook
MS SQL
Oracle 19c
Golden 32/TOAD
MedAccess
MedOptimize
SalesForce
UNIX operating systems
Tableau
SQL Server Reporting Services (SSRS)
Product Management Certification (Scrum Product Owner)
Customer service skills
Interpersonal communication skills (listening/verbal/written)

Location

San Diego Headquarters
Other company location
Remote location with management approval

Work Type

On-site
Remote
Exempt

Experience Level

5+ years’ experience
2 years' SME experience

Education Level

BS/BA

Salary/Compensations

$71,614 - $95,784 - $119,953

Benefits

Medical / Dental / Vision / Wellness Programs
Paid Time Off / Company Paid Holidays
Incentive Compensation
401K with Company match
Life and Disability Insurance
Tuition Reimbursement
Employee Referral Bonus

About the Company

MedImpact Healthcare Systems, Inc. is looking for extraordinary people to join our team!
Our success is dependent on you; innovative professionals with top notch skills who thrive on opportunity, high performance, and teamwork.
We look for individuals who want to work on a team that cares about making a difference in the value of healthcare.
At MedImpact, we deliver leading edge pharmaceutical and technology related solutions that dramatically improve the value of health care.
We provide superior outcomes to those we serve through innovative products, systems, and services that provide transparency and promote choice in decision making.
Our vision is to set the standard in providing solutions that optimize satisfaction, service, cost, and quality in the healthcare industry.
We are the premier Pharmacy Benefits Management solution!
MedImpact, is a privately-held pharmacy benefit manager (PBM) headquartered in San Diego, California.
Our solutions and services positively influence healthcare outcomes and expenditures, improving the position of our clients in the market.
MedImpact offers high-value solutions to payers, providers and consumers of healthcare in the U.S. and foreign markets.
MedImpact was founded more than three decades ago by a pharmacist and independent drug store owner who saw firsthand how families struggled with the high cost of prescriptions, and how it impacted their lives, financial security, and health.
So, he started MedImpact to make prescription benefits understandable and accessible.
While we have grown to be one of the leading PBMs in America, we remain as committed to these principles today as we did when it all began.

Equal Opportunity

Equal Opportunity Employer, Male/Female/Disabilities/Veterans