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About the Role

Canada's National Ballet School (NBS) is seeking a full-time, permanent Residence Counsellor - Overnight to support the safety, wellbeing, and personal development of boarding students. This role involves creating a safe, supportive, and welcoming residential community and contributing to the transformative power of dance.

Responsibilities

• Build trusting relationships with students by providing emotional support, guidance, and mentorship while maintaining appropriate professional boundaries.
• Supervise students within Residence and during activities, ensuring their safety, wellbeing, and adherence to Residence expectations.
• Support students with their daily routines, including meals, appointments, activities, and evening and morning routines as required.
• Encourage positive social interactions, healthy decision-making, independence, and conflict resolution while fostering an inclusive community.
• Dispense medications and vitamins in accordance with NBS policies and maintain accurate documentation and student records.
• Respond promptly and professionally to emergencies, accidents, illnesses, or behavioural concerns, completing required incident documentation.
• Work closely with Residence leadership, counsellors, parents, medical professionals, faculty, and other departments to support student success.
• Exercise sound judgement, discretion, and confidentiality while contributing to a respectful and positive living environment.

Requirements

• Diploma or degree in Child and Youth Care, Social Work, Child Studies, Psychology, Sociology, or a related field.
• Two or more years of experience working directly with children and youth (approximately ages 10-19).
• Current Standard First Aid and CPR Level C certification.
• Strong interpersonal, communication, and relationship-building skills.
• Excellent judgement, problem-solving, and conflict resolution abilities.
• Ability to remain calm and respond effectively in emergency situations.
• High level of professionalism, discretion, and confidentiality.
• Strong organizational skills and attention to detail.
• Comfortable working both independently and collaboratively within a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace.
• Ability to accompany students using public transportation when required.
• Successful candidates must supply Canada's National Ballet School with a Vulnerable Sector Check in accordance with the School's Child Abuse/Sexual Abuse Prevention Policy.

Skills

• Interpersonal skills
• Communication skills
• Relationship-building skills
• Problem-solving abilities
• Conflict resolution abilities
• Judgement
• Discretion
• Confidentiality
• Organizational skills
• Attention to detail
• Microsoft Office proficiency
• Google Workspace proficiency

Location

• Onsite

Work Type

• Full-time
• Permanent
• Overnight shifts

Experience Level

• Two or more years of experience working directly with children and youth

Education Level

• Diploma or degree in Child and Youth Care, Social Work, Child Studies, Psychology, Sociology, or a related field

Salary/Compensations

• $45,000 annually

Benefits

• Dental
• Health
• Paramedical
• Short & Long Term Disability
• Life Insurance
• Employee Assistance Program
• Employer-matched Defined Contribution Pension Plan
• Paid vacation time in accordance with the School calendar
• Commitment to work-life balance
• Professional development opportunities
• Discounted rates for NBS Adult Ballet Classes
• Employee discount at The Shoe Room, our dance retail store
• Subsidized lunch, beverages, and snacks at our onsite café

About the Company

• Canada's National Ballet School (NBS) is a leading arts and education institution dedicated to excellence in dance training, community programming, and health initiatives.
• NBS has 300+ employees supporting programs ranging from professional ballet training and community engagement to groundbreaking health initiatives.
• NBS fosters a collaborative, creative environment rooted in inclusion and continuous growth.

Equal Opportunity

• NBS is committed to addressing systemic inequities in every facet of our organization, including programs, policies, and practices.
• It is NBS' top priority to build a remarkable and talented workforce that reflects the diversity of the City of Toronto.
• We strongly encourage applications from all qualified individuals, especially welcoming those with diverse intersectional identities who bring unique perspectives and contribute to the diversification of ideas.
• If you require accommodation at any stage of the recruitment process, please inform us.