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About the Role
As a Hospitality Lead, you’ll connect deeply with individuals, guide them through their options, address any concerns, and help them take the next steps in their journey—while also supporting your team as needed. If you're ready to make a difference, elevate the experience, and grow your career with a forward-thinking team, we want to hear from you.
Responsibilities
- Build strong, compassionate relationships with individuals
- Educate and answer questions about our life-changing offerings
- Help individuals feel comfortable and supported as they begin their journey
- Be adaptable and step in for other roles when necessary
Requirements
- High School Diploma or GED
- Strong customer service mindset
- Excellent verbal and written communication skills, and basic math skills
- Minimum of 3 years of full-time experience preferably in leadership
- Experience in roles like: orthopedic, dental or vision offices, caregiver for children with disabilities (e.g., autism, muscular dystrophy), professional tutoring, personal coaching, or high-end restaurant service
- Contingent upon a successful criminal background check and drug screening upon hire
Skills
- Leadership
- Drive
- Commitment to making a difference
- Compassion
- Influence
- Ability to inspire others
- Ability to build trust
- Ability to create a positive impact
- People-focused
- Customer service
- Verbal communication
- Written communication
- Basic math skills
Location
- Remote
Work Type
- Full-time
Experience Level
- Minimum of 3 years of full-time experience preferably in leadership
Education Level
- High School Diploma or GED
Salary/Compensations
- Competitive Pay
Benefits
- 90% coverage for medical, dental, and vision
- 401(k)
- 10 PTO days (15 after your first year)
- 10 paid holidays
About the Company
- At Serenity, we’re building high-impact teams and transforming the way people experience well-being.
- We use advanced technology to deliver impactful solutions and help individuals achieve long-term success, even when other options haven’t worked. Our approach is rooted in evidence-based research and proven results. We're changing lives every day.
Equal Opportunity
- We are an Equal Opportunity Employer—if you’re qualified, you’re welcome here.