Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Museum of Ice Cream is seeking a proactive Senior Facilities & Maintenance Manager with 4+ years of experience to oversee the safety, reliability, and presentation of our immersive museum environment. This role is responsible for maintaining building systems, exhibits, and attraction-style mechanical elements to ensure a safe and seamless guest experience. The Facilities & Maintenance Manager leads preventative maintenance programs, oversees the cleaning team, manages vendor partnerships, and supports seasonal installations throughout the museum.

Responsibilities

Support and assist with the upkeep of facilities, ensuring they are clean, safe and welcoming.
Maintain immersive exhibits, installations, and mechanical ride or attraction-style elements.
Lead preventative maintenance programs for facility systems, exhibits, and mechanical equipment.
Perform regular inspections of guest areas, attractions, and back-of-house spaces.
Troubleshoot equipment issues and coordinate repairs with internal teams & vendors.
Manage maintenance tools, equipment, and parts inventory.
Lead activation and installation of new systems or services.
Support the installation and removal of activations, themed décor, and temporary experiential elements.
Respond quickly to facility concerns, balancing teams needs, workflow and service quality.
Oversee the museum’s cleaning team, ensuring high standards of cleanliness.
Maintain cleaning schedules aligned with operating hours, peak traffic periods, and events.
Conduct routine quality inspections and maintain sanitation compliance.
Supervise facilities technicians, cleaning staff, and external service providers.
Recruit, hire, and onboard Facilities Technicians.
Manage vendor relationships including HVAC, electrical, plumbing, and fabricators.
Provide coaching and training to maintain strong operational and safety standards.
Achieve missing certifications within six months of employment.
Provide guidance and feedback to help team members develop their skills.
Recognize and leverage individual strengths to create and lead high-performing teams.
Set clear performance expectations and champion collaboration across all teams.
Ensure compliance with OSHA workplace safety standards & local building regulations.
Maintain life safety systems including fire alarms, sprinklers, and emergency lighting.
Support incident reporting procedures and maintain safe working conditions for staff and guests.

Requirements

4+ years of facilities or maintenance management experience in hospitality, attractions, museums, entertainment venues, or similar environments.
Experience maintaining building systems and mechanical equipment.
Experience supporting interactive exhibits, attractions, or mechanical ride-style equipment preferred.
Experience overseeing cleaning operations or environmental services.
Must be able to regularly lift and move objects weighing up to 100lbs.
Must be able to operate hoists, dollies, rollers, and hand trucks to move heavy exhibit components.
Must be able to operate forklifts, boom lifts, scissor lifts.
Strong troubleshooting, vendor management, and organizational skills.
Possess basic understanding of accounting and finance principles.
Ability to work flexible hours including evenings, weekends, and holidays.
Ability to stand and walk on your feet for long periods of time, up to 8 hours.

Skills

Troubleshooting
Vendor management
Organizational skills
Accounting principles
Finance principles

Location

Remote

Work Type

Full-time

Experience Level

Senior
4+ years

Salary/Compensations

$90,000 - $105,000 USD

Benefits

Annual bonus
Stock options
Unlimited ice cream
Competitive pay
16 free museum tickets per year for friends and family
Free entry for employees
50% off retail products
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Ability to advance within the organization

About the Company

Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and in real life.
At the Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring.
In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us.
Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.

Equal Opportunity

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.