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About the Role

As a Product Experience Operations Coordinator on the Prediction Markets Team, you'll be central to one of FanDuel's newest and fastest-growing product lines. You will ensure the Prediction Markets experience is sharp, timely, and unmistakably FanDuel. Your primary focus will be the day-to-day execution and merchandising of the product, building out contracts and event pages, and ensuring the site reflects real-time happenings. You'll collaborate with Product, Trading, and Tech partners to maintain smooth operations and shape supporting tools and processes as the product scales. This is a ground-floor opportunity with significant room for growth.

Responsibilities

Merchandise and optimize Prediction Markets contracts and pages around live games, storylines, and marquee sporting moments to keep the experience engaging and relevant.
Monitor live sporting events and site performance in real time, adjusting content as games and news develop.
Ensure on-site content is accurate, timely, and aligned with what sports fans care about that day.
Collaborate with Product and Tech partners to improve tooling, workflows, and processes supporting Prediction Markets.
Identify and resolve operational issues swiftly to protect the customer experience.
Support cross-functional teams in aligning on requirements, strategies, and priorities across sports and leagues.
Help document formats, rules, and processes to establish long-term operational standards for a still-forming product.
Identify and escalate bugs and issues raised by customers and internal stakeholders.
Continuously improve processes to drive efficiency and support the product's growth.

Requirements

Extensive knowledge of major sports leagues, with a genuine interest in prediction markets and event-based contracts.
Strong organizational & documentation skills
Exceptional attention to detail.
Proactive and excited to build and shape an innovative, emerging product within FanDuel.
Solution-oriented mindset with a commitment to improving the user experience.
Ability to collaborate effectively with a broad range of partners and stakeholders.
Data-driven approach to decision making and problem solving.
Comfortable operating in a dynamic, fast-paced environment, including nights, weekends, and holiday shifts as sports demand.
Prior experience in operations, product, or content management preferred.
Familiarity with analytics tools (Amplitude, Tableau, etc) a plus.

Skills

Sports knowledge
Prediction markets
Event-based contracts
Organizational skills
Documentation skills
Attention to detail
Collaboration
Data-driven decision making
Problem solving
Analytics tools (Amplitude, Tableau)

Location

New York
Los Angeles
Atlanta
Jersey City

Work Type

Hybrid

Experience Level

Prior experience in operations, product, or content management preferred

Salary/Compensations

$26.92 - $33.65 USD per hour

Benefits

Array of health plans (some as low as $0 per paycheck) including programs for fertility and family planning, mental health support, and fitness benefits.
Generous paid time off (PTO & sick leave)
Annual bonus and long-term incentive opportunities (based on performance)
401k with up to a 5% match
Commuter benefits
Pet insurance
Medical, vision, and dental insurance
Life insurance
Disability insurance
401(k) matching program
Short-term or long-term incentive compensation, including cash bonuses and stock program participation
Paid personal time off
14 paid company holidays
Paid sick time in accordance with all applicable state and federal laws

About the Company

FanDuel Group is the premier mobile gaming company in the United States and Canada.
FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.
In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform.
FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.
The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland.
The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.
FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

Equal Opportunity

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law.
We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.
FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email Benefits@fanduel.com.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.